ADWords Support/ Unified Login Are Still Idiots

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Brandon Wirtz

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Feb 8, 2012, 11:07:45 AM2/8/12
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This is a rant. But it’s short.

 

Google’s Unified Login is STILL the bane of my existence. After they broke my login almost 5 months ago, my  Adwords account is still inaccessible, and Costing me $600 a month despite being “CLOSED” and not having any campaigns.

 

This is a note. DON’T tie any account you use to any other GOOGLE account.  $2000+ later I’m telling you, have YourN...@Somedomain.com  and YourNam...@somedomain.com

 

Or one day you will end up royally screwed the way I am.  And apparently no one at Google has phones so I have support tickets at 1 message a day for MONTHS.

 

If I wasn’t so heavily invested in Google I would be gone from all their products right now.

 

 

 

Brandon Wirtz
BlackWaterOps: President / Lead Mercenary

Description: http://www.linkedin.com/img/signature/bg_slate_385x42.jpg

Work: 510-992-6548
Toll Free: 866-400-4536

IM: dra...@gmail.com (Google Talk)
Skype: drakegreene
YouTube: BlackWaterOpsDotCom

BlackWater Ops

Cloud On A String Mastermind Group

 

 

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GAEfan

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Feb 8, 2012, 12:04:21 PM2/8/12
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Hey Brandon,

Try 1-866-2GOOGLE (246-6453).

If that doesn't work, call your credit card company, and dispute the
charge. Tell them you want to block all recurring payments from that
merchant. Or switch credit cards. What a hassle.

Brandon Wirtz

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Feb 8, 2012, 12:39:49 PM2/8/12
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I have been on the phone... But you have to dial in, and getting a transfer
to the person working on your issue is all but impossible. I disputed the
charges twice, and blocked them I am about to change my credit card number,
because Google changed its vendor id so the charge went through even when
blocked. BofA won't block the same "vendor" more than once so I can't
block, because the ID changes.

It is made worse by no one in adwords knows what "the API" is. And I have a
Google Voice Account that is associated with the account so just completely
Removing the account doesn't solve the issue with out having me lose the
phone number for the Spa I own. (yes in addition to CDN services and SEO I
have massage staff, my life is complicated)

Unified login is a royally Frakked mess.


Brandon Wirtz
BlackWaterOps: President / Lead Mercenary

Work: 510-992-6548

Jeff Schnitzer

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Feb 8, 2012, 1:32:17 PM2/8/12
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Seems like this is what chargebacks are for. While very rare, I do
particularly delight in the extra $30 (or so) charge asshat merchants
get hit with.

The whole credit card trust model is horribly broken. Doesn't seem
like any hot startups are trying to fix it, either. Sigh.

Jeff

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Ikai Lan (Google)

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Feb 8, 2012, 1:37:26 PM2/8/12
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Jeff, I was just talking about payment problems with a friend the other day. A mutual acquaintance is starting a company to try to solve some of the problems with the payment world, and I commented about how hard of a problem it would be.

His response? Paul Graham essay. http://paulgraham.com/schlep.html

... I see his point, and I really hope a bunch of people jump at it.

--
Ikai Lan 
Developer Programs Engineer, Google App Engine

Andrin von Rechenberg

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Feb 8, 2012, 4:58:13 PM2/8/12
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Please tell me your massage therapists wear mermaid costumes. Please.

:)

Brandon Wirtz

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Feb 9, 2012, 2:25:31 AM2/9/12
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MassageofSanjose.com

Massageofwestwood.com

June doesn’t wear anything sexy, and It is Thai style massage so it is almost like yoga with assistance. 

 

But because of google voice 602-OutCall is the number because she will bring the table to you.  If you are in the bay area, Or LA, and are looking for a real massage, (no funny business / extras) highly recommend.

 

 

Brandon Wirtz
BlackWaterOps: President / Lead Mercenary

Description: http://www.linkedin.com/img/signature/bg_slate_385x42.jpg

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