You do not have sufficient permissions to view this page. in google app engine

[Greg Froggatt]

Hi,

We have a Google app engine app that has been running for a while. Myself and one of the other guys that work here are list as owner under Administration/Permissions. But when we try to log into the Billing Status it tells me that "Billing for this application is managed from the Google Cloud Console" and "You cannot make billing changes because you are not a Billing Administrator. You will need an existing Administrator to give you access" so we can't actually manage anything to do with billing. If I click one the "Google Cloud Console" link it takes me to a page that says

You do not have sufficient permissions to view this page.

So I can not do much to manage this app, I can not even add a new user.

Any help would be appreciated

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[Patrice]

Hi Greg,

Sorry for the delay on the answer.

I would suggest trying an incognito window to make sure there are no issues with multiple sign-ins.

Also, if this is related to billing, you can open a billing support case (no need for a support package) and they can look into this for you. Look at : https://support.google.com/cloud/contact/cloud_platform_billing

Thanks!