Re: [google-appengine] Re: Timeout while fetching URL: https://accounts.google.com/o/oauth2/token

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Jan Backes

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Jun 11, 2013, 12:52:45 PM6/11/13
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On Tue, Jun 11, 2013 at 6:02 PM, Ben Ritchie <benjamin...@gmail.com> wrote:
Fair play..

Did you raise a ticket? 

My apps not fully launched but this still sucks for my app to have downtime because of this, Ive got enough bugs of my bloody own to cover up! 

Haha


On Tuesday, 11 June 2013 14:06:02 UTC+1, Thomas Tiercelin wrote:
since thursday it's very exhausting and frustrating to work with appengine (6 messages in the group downtime notify):
- downtimes,
- datastore latency,
- oauth2 timeouts.

since an couple of hours, every call to https://accounts.google.com/o/oauth2/token (service account) leads to a timeout, this is unacceptable, we pay for your services and we have customer relying on us. These errors ruins our service's image.
We rely on google services to provide ours and every minute spent makes us losing money.

You are Google, one of the most powerful firm in the world, don't you think these problems are critical enough to focus on fixing them definitely ?
Can you explain us why the errors rate increase for the past week ? we have to inform our customers and tell them when the situation will be resolved.

Thomas Tiercelin
Allocab CTO
app : allocab-prod

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Thomas Tiercelin

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Jun 12, 2013, 8:03:06 AM6/12/13
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It seems to be fixed here, can you please make an announcement for us to inform our customers our service is back ?
thanks by advance (and for your intervention)

Thomas Tiercelin

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Jun 12, 2013, 8:03:54 AM6/12/13
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cannot agree more, good luck for your debug ^^


On Tuesday, June 11, 2013 6:02:51 PM UTC+2, Ben Ritchie wrote:
Fair play..

Did you raise a ticket? 

My apps not fully launched but this still sucks for my app to have downtime because of this, Ive got enough bugs of my bloody own to cover up! 

Haha

Thomas Tiercelin

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Jun 12, 2013, 8:14:36 AM6/12/13
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