Instance stopped automatically?

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Mayank Bhagya

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Feb 19, 2016, 3:19:11 AM2/19/16
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How is it that one of my manually-scaled backend instances was automatically disappeared last night?

No, my daily quota-reset or billing-reset is yet to happen after an hour from now.
But the charts show that my instance was stopped at 0400 +0530 and was restarted at 1030 +0530.

I am already sick of the push-to-deploy setup that breaks every other day.

Come on folks. This is business critical things that you're dealing with.
We don't expect this from Google. 
We didn't choose you as our cloud provider so that you can break anything whenever you wish to.

Let me know what more detail do you need from my side in order to investigate this.

Christian F. Howes

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Feb 19, 2016, 2:24:27 PM2/19/16
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interesting.

i think even a manually scaled instance may be *rebooted* from time to time, but the 6 hour downtime seems like something else went wrong.

i've only had problems with manually scaled instances when i wrote code to scale instances that was buggy.  are you use some code to scale your instances, or just leaving it at a static setting?

cfh

Mayank Bhagya

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Feb 20, 2016, 1:06:53 AM2/20/16
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No, I am not interfering with scaling.

I use appengine pipelines though, which uses task queues to schedule and manage tasks.

Adam (Cloud Platform Support)

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Feb 21, 2016, 3:57:23 PM2/21/16
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Feel free to send me a PM with your project ID and module .yaml scaling config info and I will take a look.

Mayank Bhagya

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Feb 27, 2016, 2:26:09 AM2/27/16
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I sent you the details a few days back.

Please let me know if you need anything else from my side.

Adam (Cloud Platform Support)

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Feb 29, 2016, 4:44:41 PM2/29/16
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Can you reconfirm the date that the instance was reported down? We've checked logs on Feb 19th from 0400 +0530 but these still show the instance as being active.
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