Payment card marked "The account is closed", cant settle bills

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Arnold Minde

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Feb 9, 2017, 9:54:12 AM2/9/17
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It seem I cannot pay for my last month bill because the Payment card in billing section is marked "The account is closed". I suspect google tried to bill the card and it failed for whatever reason, and decided to mark it as such.

I use the same card in other billing accounts, and in those other accounts automatic payment for last month were successful. I have used the same card to settle my gogle cloud platform bills for more than a year.

Could someone point me out to what I can do to remove this status and use the same card to settle my bills?

Best Regards,
Arnold.

Nick (Cloud Platform Support)

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Feb 9, 2017, 3:44:56 PM2/9/17
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Hey Arnold!

You should open a billing issue for this question, as this forum is intended for discussion of development on the platform and services, design patterns, architecture, etc.

Wishing you the best of luck with the billing issue,

Nick
Cloud Platform Community Support

Arnold Minde

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Feb 10, 2017, 7:45:37 AM2/10/17
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Thank you Nick. Will do so.
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