Billing issue

[Paul Canning]

Hi,

I have an outstanding bill to pay (due to a card being cloned and therefore cancelled) but I'd like to know if there is a way to pay the bill by assigning it to a new billing account, transferring the balance if you will.

I understand I can just pay the bill with a new card (I think!) but I'd like to assign it to the newly set up billing account (someone else is in charge of payments now, so a whole new billing account was made, rather then just change the card on the current account).

So, is this possible?

Or am I just going to have to pay the bill one off with the new billable accounts card?

[Ryan (Cloud Platform Support)]

Salutations Paul,

I would contact our sales team, they can help with this.

<Preface: not a billing expert>

You will need to clear the old balance before you can move to the new billing account. You cannot transfer the balance from one billing account to another. You would need to update the current form of payment [1] in order to pay the balance. Then you can move the project to the new billing account [2] so future charges are paid through the new account.

[1] https://support.google.com/cloud/answer/4356091?hl=en

[2] https://support.google.com/cloud/answer/6110821?hl=en

</preface>