Sudden 502 errors on 100% of the requests for no reason. Our app is down.

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Nicanor Babula

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Oct 26, 2012, 10:39:03 AM10/26/12
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Dear Appengine team,

Our app started encountering 502 errors on 100% of the requests. The application is officially down. Please help! What is going on? What can we do to make it work?

appid: domodentweb2
datastore: HRD
language: JAVA
sdk: 1.7.2.1-java

Eduardo Pires

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Oct 26, 2012, 11:04:05 AM10/26/12
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All Python requests have the same status as response.
Neither the appengine.google.com server is getting successful..

When will we have this problem corrected?

Attila-Mihaly Balazs

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Oct 26, 2012, 11:16:14 AM10/26/12
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The same here.

Language: Python
Datastore: HRD

This seems to be a major outage. KhanAcademy is down. The status site [1] doesn't come up for me. Neither do the documentation pages [2]. Would love to hear some ETA on this.

Attila

[1] code.google.com/status/appengine
[2] https://developers.google.com/appengine/docs/python/search/overview

Attila-Mihaly Balazs

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Oct 26, 2012, 11:43:49 AM10/26/12
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Probably this thread is of interest to people: https://groups.google.com/forum/?fromgroups=#!topic/google-appengine-downtime-notify/SMd2pDJsCPo

Regards,
Attila

Iein Valdez

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Oct 26, 2012, 12:05:42 PM10/26/12
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The App Engine team is aware of the issues and we're actively working to restore the service. Please follow this thread for status updates. 


Iein (Google)

Thiago Catoto

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Oct 26, 2012, 12:07:42 PM10/26/12
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Thank you Iein Valdez!

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Wilson MacGyver

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Oct 26, 2012, 12:09:19 PM10/26/12
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normally I've been very supportive of google and GAE as a platform.
and things do happen, just look at amazon east's issues earlier this week.

but so far I'm not very pleased with the lack of info/update from
google on this.
amazon was very quick to provide update including what's wrong, what's
being fixed.

so far as a customer, what I hear from google is "oh yea, we know it's
down. stay tuned"
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Jon Stevens

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Oct 26, 2012, 12:20:05 PM10/26/12
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According to pingdom, my app has been going up and down for the last hour. I really appreciate Google's hard work on getting this issue resolved as quickly as possible and this makes me really appreciate not running my own servers ( someone else's problem now! =) ). Having a bit more information on things would be nice, but at this point, I'd rather just have them focus on getting things stable again and look forward to the postmortem report.

best,

jon

psm

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Oct 26, 2012, 12:28:18 PM10/26/12
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we will have an update in just a few minutes

Iein Valdez

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Oct 26, 2012, 12:41:00 PM10/26/12
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Hi, we've posted a new status update at 9:33 am to this thread.
 

We'll be posting regular updates on that thread until the issue is resolved. 

Thank you,
  Iein (Google)

Nicanor Babula

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Oct 26, 2012, 3:40:17 PM10/26/12
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Everything seems fine now. Thanks google.

On Fri, Oct 26, 2012 at 6:40 PM, Arabian Lucifer <yous...@gmail.com> wrote:
Haha the day I update my app to use AppEngine, we get this. How unlucky is that. Please shoot me in the head.

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Nicanor Cristian Babula

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