API Explorer (to test Cloud endpoints) times out

[Sitaram Appalla]

I am using api explorer to test my endpoints through development server. Sometimes it work, but many times request doesn't reach server and it times out. Tried many times stopping and starting server, but it doesn't help.

I am sure my endpoints are fine..

Anyone facing this issue? 

[Nick (Cloud Platform Support)]

Hey Sitaram,

The API Explorer is a web application hosted in our data centers which sends requests to your development environment. It's possible that the position of your development environment in the network / the prioritizing of requests directed toward your computer by your ISP are at play, although it's hard to tell for sure.

You could try to determine using wireshark / logging from within your development environment what is the remote IP of the machine which is sending API requests to your development environment, and then attempt a traceroute from your development environment to that IP. While there may be up/down-link asymmetries at work depending again on your ISP which would make it most applicable to run a trace from the remote server to your environment, this could at least help to determine if you're dealing with a particularly distant link which would explain the latency. It may also be that the API Explorer is simply over-loaded at the time, although my bets are on network latency.

Is there a possibility that the request is reaching your server and taking a long time to process, with the API Explorer then reporting a timeout?

Cheers,

Nick
Cloud Platform Community Support