Google App Engine instances stuck when using disable/enable from Settings

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Su-Au Hwang

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Apr 4, 2016, 5:54:17 AM4/4/16
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Hi,
I disabled my App Engine Application last night, and today tried to re-enable it using the settings in at console.cloud.google.com. This is when the instances get stuck though.
I have 2 modules, the default module is a PHP MVM and the api module is a NodeJS module, both on autoscale.
App Engine correctly starts up 2 instances for each, but they are stuck and never reachable. The name from the console > instances never appears.
I tried twice, each time waiting over 30 minutes to no avail.
I have been able to get the api module back working by redeploying with gcloud from my local machine. Re-deployment for the default app has failed twice already, with different errors, so i'll keep on trying.

Did anyone experience similar issues with MVM ?

Jacob Ferrero

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Apr 4, 2016, 7:42:56 AM4/4/16
to Google App Engine
Same thing here. Completely stuck.

Nick (Cloud Platform Support)

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Apr 4, 2016, 12:47:23 PM4/4/16
to Google App Engine
Hey Su-Au,

I understand you're experiencing some issues with Managed VMs (now "Flexible Environment"). You have experienced several errors and are seeing some different symptoms in the Developers Console. The best way to report an issue is to make a thread in the Cloud Platform Public Issue Tracker, providing all relevant information such as the errors you've seen, what you have done in chronological order, possibly relevant screenshots, and any other details you think might be relevant.

The reason you should post to the Public Issue Tracker (PIT) rather than in this Groups forum is because the PIT is explicitly designed for issue reporting and is regularly triaged by engineering and support. This forum (Groups) is meant for more high level and general discussion of the platform, rather than specific issue technical support.

When you post to the Public Issue Tracker, feel free to reply back to this thread with the link to the thread, and I'll be happy to look into this thread. 

Best wishes,

Nick
Cloud Platform Community Support

Su-Au Hwang

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Apr 5, 2016, 1:08:07 AM4/5/16
to Google App Engine
Thank you Nick for the help,

as mentioned earlier I've successfully redeployed my application using gcloud, but I wonder if auto scaling works properly or instance provision is buggy in it self.
Hopefully we can get the kinks out of the beta and go GA asap.

Su-Au

Nick (Cloud Platform Support)

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Apr 5, 2016, 4:37:43 PM4/5/16
to Google App Engine
Hey Su-Au,

Just read the issue now, and I'm glad to hear you have a workaround. We'll be active on the issue thread shortly to investigate and add a tracking number. Thanks for your report!


Nick
Cloud Platform Community Support

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