Google Analytics Add-ons Gives me an Error: Invalid Credentials!

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Alex Maisiura

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Sep 16, 2017, 8:56:09 AM9/16/17
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Hi There,

I'm experiencing an issue after I've installed add-ons of Google Analytics onto my G Suite Account with Only 1 User.

So, when I got pressed a "Create a New Report" it gives me an Error like so:

And, after I hit to show a "detail" it shows me this:

That All. there is no any other detail information on how to fix it up.

Please, help me out with that kind of issue!



Philip Walton

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Sep 18, 2017, 11:23:47 AM9/18/17
to Alex Maisiura, google-analytics-spreadsheet-add-on
Do you still get the error if you refresh?

The InvalidCredentials error from the Google Analytics Reporting API means that the auth token has expired or is invalid. Since Google Sheets is supposed to be handling all the authorization for you, it may be a bug on their side, and I suspect refreshing the sheet should fix the issue.

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Yelena Melnichenko

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Oct 16, 2017, 11:00:14 AM10/16/17
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We are having the same issue. Used multiple credentials and multiple sheets, the same thing is happening. 

Philip Walton

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Oct 16, 2017, 1:31:20 PM10/16/17
to Yelena Melnichenko, google-analytics-spreadsheet-add-on
As I asked before, do you get the same error if you refresh the page and try again?

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Yelena Melnichenko

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Oct 16, 2017, 1:40:42 PM10/16/17
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Yes, still same error occurs.

John Huie

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Oct 30, 2017, 12:58:27 PM10/30/17
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I also have this problem!  How can I submit a changelog or user report?


On Saturday, September 16, 2017 at 8:56:09 AM UTC-4, Alex Maisiura wrote:

Philip Walton

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Nov 1, 2017, 5:54:39 PM11/1/17
to John Huie, google-analytics-spreadsheet-add-on
What do you mean by "submit a changelog"?

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