Can't find variable: ga

[David Anson]

AFAIK I have followed the instructions for setting up ecommerce tracking on my website but on my test page the console is showing me the error:

ReferenceError: Can't find variable: ga

global codearticle:850

I have checked that the page is using the analytics.js script and not the old ga.js

My javascript code is being built up using PHP and produces the following code on my test page:

<script>


ga('require', 'ecommerce');
ga('ecommerce:addTransaction',{
  'id': 'emmanewton',
  'affiliation': 'Online',
  'revenue': '29.95',
  'shipping': '0',
  'tax': '0'});
ga('ecommerce:addItem', {
  'id': 'emmanewton',
  'name': 'CID',
  'sku': 'CID',
  'category': 'software',
  'price': '29.95',
  'quantity': '1'});
ga('ecommerce:send');


</script>

Any ideas greatly appreciated.

TIA

David

[Philip Walton]

If the error you're getting is that the `ga` variable doesn't exist, then somehow you're either not using the analytics.js snippet or you've implemented it incorrectly. Without seeing the code, it's impossible to know.

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[Philip Walton]

On Fri, May 22, 2015 at 1:54 AM, David Anson <davida...@gmail.com> wrote:

The site has been built using Joomla and a template from RocketTheme.  It is now supposed to be operating using analytics.js and not ga.js and if you do a search on the code of the test Thank You page http://www.adv.co.uk/component/content/article?id=54&cartID=EmmaNewton22189318 the only script that is found is analytics.js.  Furthermore my Google Analytics has been working perfectly ever since the change over to analytics.js so I am quite puzzled.

David, if you look at the source of the page you linked to, you'll notice that the analytics.js snippet is using the variable "__gaTracker" instead of the typical "ga" variable.

So you can either update all your plugin code statements to use "__gaTracker" or you can update whatever code is loading analytics.js to use the "ga" varaible.