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Google Mobile Ads SDK Technical Forum
This is the technical discussion forum for the Google Mobile Ads SDK. It provides:
SDK announcements and updates
Technical SDK support across
Android
,
iOS
,
Flutter
, and some
game engines
A place to report SDK feature requests or bugs / crashes
IMPORTANT: Official posts/replies from the Mobile Ads SDK Technical Support Team come from
mobileadssdk@forumsupport.goog
le.
<Scroll down for more information>
Choose a category to get started, or
Browse All Discussions
to get a single view of all topics.
Also check out the
developer documentation
for additional information!
Out of scope Topics
For Google
AdMob
product questions (reporting, PIN issues, performance, etc), consult the AdMob
Help Center
or the
AdMob Product forum
For
Google AdMob API
questions, consult the
Google AdMob API developer forum
For
Google Ad Manager serving
questions, see the
Ad Manager product forums
Out of scope questions will be locked in an effort to keep discussions technical.
Thanks for reading, and happy posting!
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Kyosuke Noguchi
, …
Mobile Ads SDK Forum Advisor
4
2:37 AM
The ads are not showing up.
Hi, Thank you for contacting the Mobile Ads SDK support team. Could you try once by enabling the Ad
unread,
The ads are not showing up.
Hi, Thank you for contacting the Mobile Ads SDK support team. Could you try once by enabling the Ad
2:37 AM
Hasen
,
Mobile Ads SDK Forum Advisor
3
Nov 20
Cannot link admob to firebase "Couldn't link to Firebase project. Try again"
Ok I'm guessing that was an automated response since you literally asked me to contact admob
unread,
Cannot link admob to firebase "Couldn't link to Firebase project. Try again"
Ok I'm guessing that was an automated response since you literally asked me to contact admob
Nov 20
Nelson George
, …
Mobile Ads SDK Forum Advisor
10
Nov 20
Interstitial Ads - safe area iPhone 16
Hi, This issue in under investigation, i will intimate you once i get any update on this. Meanwhile,
unread,
Interstitial Ads - safe area iPhone 16
Hi, This issue in under investigation, i will intimate you once i get any update on this. Meanwhile,
Nov 20
Saima Usman
,
Mobile Ads SDK Forum Advisor
2
Nov 20
Unknown calling package name 'com.google.android.gms'
Hi, In response to your concern, I understand that you are experiencing errors while showing App Open
unread,
Unknown calling package name 'com.google.android.gms'
Hi, In response to your concern, I understand that you are experiencing errors while showing App Open
Nov 20
DK DEV
,
Mobile Ads SDK Forum Advisor
2
Nov 20
App crash after App Open Ads on jailbroken IOS devices
Hi, In response to your concern, I understand that you are experiencing crashes in your app. Could
unread,
App crash after App Open Ads on jailbroken IOS devices
Hi, In response to your concern, I understand that you are experiencing crashes in your app. Could
Nov 20
Sam Rayner
, …
Mobile Ads SDK Forum Advisor
10
Nov 20
iOS and Android UMP SDK: ConsentStatus always NotRequired, and FormStatus always Unavailable
Hello, Thank you for your patience. EU regulations messages will not serve if your publisher account
unread,
iOS and Android UMP SDK: ConsentStatus always NotRequired, and FormStatus always Unavailable
Hello, Thank you for your patience. EU regulations messages will not serve if your publisher account
Nov 20
John Dipupo
,
Mobile Ads SDK Forum Advisor
4
Nov 20
High crash rates caused by admob on instant games
Hi John, Your concern is under investigation, i will update once get any update on this. Meanwhile,
unread,
High crash rates caused by admob on instant games
Hi John, Your concern is under investigation, i will update once get any update on this. Meanwhile,
Nov 20
Seok Ju E
,
Mobile Ads SDK Forum Advisor
2
Nov 19
My iOS App is not showing in add Admob app setting.
Hi, For iOS, it may take up to a week for AdMob to crawl the iTunes metadata and recognize that the
unread,
My iOS App is not showing in add Admob app setting.
Hi, For iOS, it may take up to a week for AdMob to crawl the iTunes metadata and recognize that the
Nov 19
Saki Okubo
, …
Seok Ju E
5
Nov 19
Unable to Link My App with AdMob Account
Hello, I recently published my app, but I couldn't find it in the AdMob settings. Here is the App
unread,
Unable to Link My App with AdMob Account
Hello, I recently published my app, but I couldn't find it in the AdMob settings. Here is the App
Nov 19
Santiago Lovera
,
Mobile Ads SDK Forum Advisor
2
Nov 18
UMP Consent Unity - "Do not consent" return true
Hi Thank you for contacting the Mobile Ads SDK support team. I will raise this concern to the wider
unread,
UMP Consent Unity - "Do not consent" return true
Hi Thank you for contacting the Mobile Ads SDK support team. I will raise this concern to the wider
Nov 18
in
,
Mobile Ads SDK Forum Advisor
4
Nov 18
"java.lang.String cannot be cast to java.lang.Object[]" multiple crashes
Hi, Thank you for getting back to us. The Android Engineering team's most recent update states:
unread,
"java.lang.String cannot be cast to java.lang.Object[]" multiple crashes
Hi, Thank you for getting back to us. The Android Engineering team's most recent update states:
Nov 18
Kukyoung Lee
, …
Mobile Ads SDK Forum Advisor
8
Nov 18
(Unity) admob error code: 0 failed to load an ad
Hi, Ads were successfully loaded in the previously mentioned versions, as well as the latest version.
unread,
(Unity) admob error code: 0 failed to load an ad
Hi, Ads were successfully loaded in the previously mentioned versions, as well as the latest version.
Nov 18
Mobile Ads SDK Forum Advisor
Nov 17
RE: [google-admob-ads-sdk] ios marketing url not getting picked up
Hi Thank you for contacting the Mobile Ads SDK support team. Please be informed that, It can take up
unread,
RE: [google-admob-ads-sdk] ios marketing url not getting picked up
Hi Thank you for contacting the Mobile Ads SDK support team. Please be informed that, It can take up
Nov 17
/ kiri
,
Mobile Ads SDK Forum Advisor
2
Nov 17
Can't link my Android app on AdMob
Hi, We are able to find your app in AdMob with the same URL. Please feel free to get back to us if
unread,
Can't link my Android app on AdMob
Hi, We are able to find your app in AdMob with the same URL. Please feel free to get back to us if
Nov 17
Don Sur
,
Mobile Ads SDK Forum Advisor
6
Nov 17
ADMOB <> META BIDDING - NO FILL
Hi, thanks for your feedback, I've contacted the product support team. I have Facebook installed
unread,
ADMOB <> META BIDDING - NO FILL
Hi, thanks for your feedback, I've contacted the product support team. I have Facebook installed
Nov 17
赵楠
, …
Mobile Ads SDK Forum Advisor
22
Nov 15
java.lang.OutOfMemoryError: pthread_create (1040KB stack) failed: Try again
Hello, The engineering team has resolved the issue and the fix will be included in the next Android
unread,
android
java.lang.OutOfMemoryError: pthread_create (1040KB stack) failed: Try again
Hello, The engineering team has resolved the issue and the fix will be included in the next Android
Nov 15
Luis Gualandi
, …
Chi akie
5
Nov 15
Using latest versions of adapters
Ebenezer Nartey On Mon, 28 Oct 2024, 2:42 pm Luis Gualandi, <luis_muss...@hotmail.com>
unread,
Using latest versions of adapters
Ebenezer Nartey On Mon, 28 Oct 2024, 2:42 pm Luis Gualandi, <luis_muss...@hotmail.com>
Nov 15
Mobile Ads SDK Forum Advisor
, …
Deskan Sabar
4
Nov 14
RE: [google-admob-ads-sdk] render native overlay ad
We apologize for the inconvenience to customers, debugging may occur, we will fix it immediately Pada
unread,
RE: [google-admob-ads-sdk] render native overlay ad
We apologize for the inconvenience to customers, debugging may occur, we will fix it immediately Pada
Nov 14
Đạt Đặng Bá
,
ELIANA GABRIEL
3
Nov 14
Render Native Overlay Ad
Okay am ready for that On Thu, Nov 14, 2024, 11:35 AM ELIANA GABRIEL <elianaga...@gmail.com
unread,
Render Native Overlay Ad
Okay am ready for that On Thu, Nov 14, 2024, 11:35 AM ELIANA GABRIEL <elianaga...@gmail.com
Nov 14
Mobile Ads SDK Forum Advisor
,
Kotaro
5
Nov 13
RE: [google-admob-ads-sdk] reward ad rejection due to non-skippable duration (capacitor)
Hi, Thank you for getting back to us. Please note that the maximum length to skip a rewarded ad is 30
unread,
RE: [google-admob-ads-sdk] reward ad rejection due to non-skippable duration (capacitor)
Hi, Thank you for getting back to us. Please note that the maximum length to skip a rewarded ad is 30
Nov 13
bruh 39
,
Mobile Ads SDK Forum Advisor
9
Nov 13
Google Ads won't initialize in unity build, but works perfectly in the editor
Hey, the issue is resolved, turns out i had to add some stuff to the proguars.txt file, it was really
unread,
Google Ads won't initialize in unity build, but works perfectly in the editor
Hey, the issue is resolved, turns out i had to add some stuff to the proguars.txt file, it was really
Nov 13
bٕil
,
Mobile Ads SDK Forum Advisor
2
Nov 12
We couldn't send a verification code to this number
Hi, Thank you for contacting the Mobile Ads SDK support team. Regarding concerns related to Phone
unread,
We couldn't send a verification code to this number
Hi, Thank you for contacting the Mobile Ads SDK support team. Regarding concerns related to Phone
Nov 12
Neelam Mirghani
,
Mobile Ads SDK Forum Advisor
2
Nov 12
Hi, Please be informed that our support channel can only best assist you with regards to Google
unread,
Hi, Please be informed that our support channel can only best assist you with regards to Google
Nov 12
Sorbon Mumin
,
Mobile Ads SDK Forum Advisor
2
Nov 12
Ads not showing for specific app bundle ID
Hi Sorbon, Thank you for contacting the Mobile Ads SDK Support Team. I'm deleting the previous
unread,
Ads not showing for specific app bundle ID
Hi Sorbon, Thank you for contacting the Mobile Ads SDK Support Team. I'm deleting the previous
Nov 12
netl...@gmail.com
,
Mobile Ads SDK Forum Advisor
6
Nov 12
No fill even with test ads
Thanks for your reply! Are you sure this is not a bug on your side? There are no policy violations so
unread,
No fill even with test ads
Thanks for your reply! Are you sure this is not a bug on your side? There are no policy violations so
Nov 12
Bishwajit das
,
Mobile Ads SDK Forum Advisor
4
Nov 12
onAdFailedtoLoad
Hi, As suggested earlier, please reach out to the Product Support Team for further assistance
unread,
onAdFailedtoLoad
Hi, As suggested earlier, please reach out to the Product Support Team for further assistance
Nov 12
Hoàng Đỗ
,
Mobile Ads SDK Forum Advisor
5
Nov 12
Upgrade GoogleAdsMod to the lastest and get error when click on ads
Hi, The upcoming release of the Google Mobile Ads Unity Plugin will resolve your issue. It includes
unread,
Upgrade GoogleAdsMod to the lastest and get error when click on ads
Hi, The upcoming release of the Google Mobile Ads Unity Plugin will resolve your issue. It includes
Nov 12
Sheikh Bayazid
,
Mobile Ads SDK Forum Advisor
2
Nov 11
App Open Ads doesn't take the full screen when another view is presented
Hi Sheikh, I have executed our Google Sample project by entering a nil value in the
unread,
App Open Ads doesn't take the full screen when another view is presented
Hi Sheikh, I have executed our Google Sample project by entering a nil value in the
Nov 11
Charbel CK
,
Mobile Ads SDK Forum Advisor
2
Nov 11
AdMob 9.0 Latest version with Unity (Gradle Build Error )
Hi, In our attempts to replicate the issue within our Google sample project, we were unsuccessful in
unread,
AdMob 9.0 Latest version with Unity (Gradle Build Error )
Hi, In our attempts to replicate the issue within our Google sample project, we were unsuccessful in
Nov 11
ryo
, …
Mobile Ads SDK Forum Advisor
8
Nov 11
I cannot find my app on AdMob for linking
Hi Masaya Fukuyama, Thank you for contacting the Mobile Ads SDK Support team. I have tried to find
unread,
I cannot find my app on AdMob for linking
Hi Masaya Fukuyama, Thank you for contacting the Mobile Ads SDK Support team. I have tried to find
Nov 11