Groups keyboard shortcuts have been updated

Dismiss

See shortcuts

Google Mobile Ads SDK Developers

Contact owners and managers

1–27 of 25096

Google Mobile Ads SDK Technical Forum

This is the technical discussion forum for the Google Mobile Ads SDK. It provides:

SDK announcements and updates
Technical SDK support across Android, iOS, Flutter, and some game engines
A place to report SDK feature requests or bugs / crashes

IMPORTANT: Official posts/replies from the Mobile Ads SDK Technical Support Team come from mobileadssdk@forumsupport.google.

<Scroll down for more information>

Choose a category to get started, or Browse All Discussions to get a single view of all topics.

Also check out the developer documentation for additional information!

Out of scope Topics

For Google AdMob product questions (reporting, PIN issues, performance, etc), consult the AdMob Help Center or the AdMob Product forum
For Google AdMob API questions, consult the Google AdMob API developer forum
For Google Ad Manager serving questions, see the Ad Manager product forums

Out of scope questions will be locked in an effort to keep discussions technical.

Thanks for reading, and happy posting!

0 selected

Diego, … Amy Quispe (AdMob SDK Team)3

10/1/14

Help upgrading to meet new policies

Hi Diego, The old deprecated SDK is Android 6.4.1 or lower. The new one is Google Play Services.

unread,

Help upgrading to meet new policies

Hi Diego, The old deprecated SDK is Android 6.4.1 or lower. The new one is Google Play Services.

10/1/14

Muhammad Humayoun, … Eric Leichtenschlag3

9/3/14

Is it necessary to upgrade your apps with new ad unit ID after upgrading to new admob

If you've upgraded, you aren't required to update your apps with the new ad unit IDs. However

unread,

android-play-services

Is it necessary to upgrade your apps with new ad unit ID after upgrading to new admob

If you've upgraded, you aren't required to update your apps with the new ad unit IDs. However

9/3/14

sup...@jdrcomputing.com, Eric Leichtenschlag2

8/25/14

My AdMob balance disappeared

The earnings from the old account don't migrate. They're paid out separately: https://support

unread,

My AdMob balance disappeared

The earnings from the old account don't migrate. They're paid out separately: https://support

8/25/14

Allen Wong, Eric Leichtenschlag2

8/22/14

Network Mediation failed to import into the new AdMob

Your mediation ad units should have been remapped. You can fill out this form to contact product

unread,

Network Mediation failed to import into the new AdMob

Your mediation ad units should have been remapped. You can fill out this form to contact product

8/22/14

feznot, Eric Leichtenschlag3

8/8/14

How can I tell if my account is upgraded

Thanks a lot! - ED Sent from my iPhone On 8 באוג 2014, at 20:31, Eric Leichtenschlag <

unread,

How can I tell if my account is upgraded

Thanks a lot! - ED Sent from my iPhone On 8 באוג 2014, at 20:31, Eric Leichtenschlag <

8/8/14

Beka Mujirishvili, Amy Quispe (AdMob SDK Team)2

7/29/14

Which one is legacy and which one is new admob?

Hi Beka, If you're accessing apps.admob.com then you're good. Amy Quispe On Tuesday, July 29,

unread,

Which one is legacy and which one is new admob?

Hi Beka, If you're accessing apps.admob.com then you're good. Amy Quispe On Tuesday, July 29,

7/29/14

d...@effectualgaming.com

7/28/14

Google Admob upgrade 403 error

Our new abmob account is not working properly from last 3 months. When we click review import data

unread,

Google Admob upgrade 403 error

Our new abmob account is not working properly from last 3 months. When we click review import data

7/28/14

huang uieda, Amy Quispe (AdMob SDK Team)2

7/22/14

PIN verification shows blank page

Sorry, this forum doesn't handle account-related issues. Please see the AdMob Help Center for

unread,

PIN verification shows blank page

Sorry, this forum doesn't handle account-related issues. Please see the AdMob Help Center for

7/22/14

Francesco Maino

7/8/14

Admob 31th August upgrade - error AdMob requires a valid AdSense account and an AdWords account

Hello, I'm trying to do the upgrade but when I do I get this error: We're sorry, we currently

unread,

Admob 31th August upgrade - error AdMob requires a valid AdSense account and an AdWords account

Hello, I'm trying to do the upgrade but when I do I get this error: We're sorry, we currently

7/8/14

Muhammad Asif, … indianrail android6

7/30/14

Upgrading Admob... valid AdSense account and AdWords

Hi Eric, The problem is the csv mapping file between the legacy and new ad unit ids is empty. We have

unread,

Upgrading Admob... valid AdSense account and AdWords

Hi Eric, The problem is the csv mapping file between the legacy and new ad unit ids is empty. We have

7/30/14

Kuang Hienz, Hieu Mai Trung2

7/1/14

Can Chinese developer upgrade ADMOB?

You must try 3 time request a mail, after that you can contact supporter to verify by proof document

unread,

Can Chinese developer upgrade ADMOB?

You must try 3 time request a mail, after that you can contact supporter to verify by proof document

7/1/14

Mohammad Ali, … Eric Leichtenschlag6

6/25/14

Problem in the upgrade to the new Admop

When you upgrade your AdMob account, you'll get new ad unit IDs but they'll be mapped to your

unread,

Problem in the upgrade to the new Admop

When you upgrade your AdMob account, you'll get new ad unit IDs but they'll be mapped to your

6/25/14

Julin22, Nikhil Reddy3

6/5/14

Old Admob still retaining my money

Glad to know that. Thanks! ------ Julio Guskuma 2014-06-04 23:06 GMT-03:00 Nikhil Reddy <

unread,

Old Admob still retaining my money

Glad to know that. Thanks! ------ Julio Guskuma 2014-06-04 23:06 GMT-03:00 Nikhil Reddy <

6/5/14

TITTU R, Eric Leichtenschlag2

6/4/14

Need Help - for upgrading adm adsense account

Sorry, this forum doesn't handle account upgrade issues. You'll have to contact AdMob product

unread,

Need Help - for upgrading adm adsense account

Sorry, this forum doesn't handle account upgrade issues. You'll have to contact AdMob product

6/4/14

bharadwaj snp, Eric Leichtenschlag2

5/30/14

Hello Is there any way to re upgrade from old to new admob

There is no way to re-upgrade. You'll have to manually create ad units in the new AdMob, and

unread,

Hello Is there any way to re upgrade from old to new admob

There is no way to re-upgrade. You'll have to manually create ad units in the new AdMob, and

5/30/14

Yan Cheng Cheok, Eric Leichtenschlag3

5/9/14

All earning loss after upgrading from old AdMob to new AdMob today

https://support.google.com/admob/v2/faq/3108470 On Friday, May 9, 2014 4:46:08 AM UTC-7, Yan Cheng

unread,

All earning loss after upgrading from old AdMob to new AdMob today

https://support.google.com/admob/v2/faq/3108470 On Friday, May 9, 2014 4:46:08 AM UTC-7, Yan Cheng

5/9/14

satit sorana, Amy Quispe (AdMob SDK Team)2

3/27/14

When will the new AdMob available in Thailand? I can't add fund to start advertising!

Hi Satit, You can still use the legacy interface if the new one isn't rolled out yet. Amy Quispe

unread,

When will the new AdMob available in Thailand? I can't add fund to start advertising!

Hi Satit, You can still use the legacy interface if the new one isn't rolled out yet. Amy Quispe

3/27/14

Mahmud Al-Noor Tareq, Eric Leichtenschlag2

3/14/14

Cannot create an Admob account with my local Bank Account information

You can still access the legacy interface from https://www.admob.com/login?_cd=1#utm_medium=

unread,

Cannot create an Admob account with my local Bank Account information

You can still access the legacy interface from https://www.admob.com/login?_cd=1#utm_medium=

3/14/14

Ed Williams, Amy Quispe (AdMob SDK Team)3

3/11/14

Problems with Admob upgrade...

Unfortunately it doesn't look like AdMob handles these types of questions anywhere, the help

unread,

Problems with Admob upgrade...

Unfortunately it doesn't look like AdMob handles these types of questions anywhere, the help

3/11/14

David Appledore, Eric Leichtenschlag2

2/18/14

Admob upgrade , lower eCPM / RPM

Hello, This technical support forum doesn't handle publisher/account related issues. Please use

unread,locked,

Admob upgrade , lower eCPM / RPM

Hello, This technical support forum doesn't handle publisher/account related issues. Please use

2/18/14

12/1/13

Admob - windows phone visual studio error - windows app studio error with admob

<iframe width="560" height="315" src="//www.youtube.com/embed/ZKN1kVe5HlA

unread,

mediationadapter

Admob - windows phone visual studio error - windows app studio error with admob

<iframe width="560" height="315" src="//www.youtube.com/embed/ZKN1kVe5HlA

12/1/13

Александр Козюков, Thomas Kiddle2

11/30/13

App wasn't imported after update to the new AdMob

I emailed them with the same question this was their reply: If the ad units weren't imported it

unread,

App wasn't imported after update to the new AdMob

I emailed them with the same question this was their reply: If the ad units weren't imported it

11/30/13

Abhijit S, Amy Quispe (AdMob SDK Team)2

11/25/13

Payment Verification and Admob upgrade to India?

Sorry, this forum doesn't handle account related issues. Please see the AdMob Help Center for

unread,locked,

Payment Verification and Admob upgrade to India?

Sorry, this forum doesn't handle account related issues. Please see the AdMob Help Center for

11/25/13

Thomas Kiddle, Amy Quispe (AdMob SDK Team)2

11/18/13

Upgraded to new AdMob app isn't import

Sorry, this forum doesn't handle account related issues. Please see the AdMob Help Center for

unread,locked,

Upgraded to new AdMob app isn't import

Sorry, this forum doesn't handle account related issues. Please see the AdMob Help Center for

11/18/13

Thomas Kiddle, Amy Quispe (AdMob SDK Team)2

11/18/13

Upgraded to new AdMob and only imported 1 app

Sorry, this forum doesn't handle account related issues. Please see the AdMob Help Center for

unread,locked,

Upgraded to new AdMob and only imported 1 app

Sorry, this forum doesn't handle account related issues. Please see the AdMob Help Center for

11/18/13

Dustin Hill, Eric Leichtenschlag4

11/19/13

iAd Mediation Not Working After Upgrade

Hi Dustin, The UI setup looks good now, and requests at least are being sent to iAd. You can try

unread,

iAd Mediation Not Working After Upgrade

Hi Dustin, The UI setup looks good now, and requests at least are being sent to iAd. You can try

11/19/13

Eric Leichtenschlag

10/25/13

Re: No option to Upgrade to new Admob

Hi Derek, The new AdMob is a staged rollout. The AdMob Help Center has some announcements mentioning

unread,

Re: No option to Upgrade to new Admob

Hi Derek, The new AdMob is a staged rollout. The AdMob Help Center has some announcements mentioning

10/25/13

Search

Clear search

Close search

Google apps

Main menu