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Google Mobile Ads SDK Technical Forum

This is the technical discussion forum for the Google Mobile Ads SDK. It provides:

SDK announcements and updates
Technical SDK support across Android, iOS, Flutter, and some game engines
A place to report SDK feature requests or bugs / crashes

IMPORTANT: Official posts/replies from the Mobile Ads SDK Technical Support Team come from mobileadssdk@forumsupport.google.

<Scroll down for more information>

Choose a category to get started, or Browse All Discussions to get a single view of all topics.

Also check out the developer documentation for additional information!

Out of scope Topics

For Google AdMob product questions (reporting, PIN issues, performance, etc), consult the AdMob Help Center or the AdMob Product forum
For Google AdMob API questions, consult the Google AdMob API developer forum
For Google Ad Manager serving questions, see the Ad Manager product forums

Out of scope questions will be locked in an effort to keep discussions technical.

Thanks for reading, and happy posting!

0 selected

Giggity Man, … Andrew Brogdon (Mobile Ads SDK Team)4

12/8/14

Problems with FPS/Проблемы с FPS

Because of the way ads work under the hood, it is possible for them require non-trivial CPU resources

unread,

Problems with FPS/Проблемы с FPS

Because of the way ads work under the hood, it is possible for them require non-trivial CPU resources

12/8/14

Arnaud, … Jérémy R8

5/19/15

Best practices for interstitial ads on long lived activity

Seems to work fine now. I was not able to reproduce. Same steps and settings, with GPS 7.3.29 this

unread,

GooglePlayServices

admob-interstitial

Best practices for interstitial ads on long lived activity

Seems to work fine now. I was not able to reproduce. Same steps and settings, with GPS 7.3.29 this

5/19/15

12/2/14

Wrong encoding of the ads texts(ASCII,but must be UTF-8)

Hello! AdMob ads are encoded with UTF-8 but for some reason when the're shown on the WP8 phone it

unread,

Wrong encoding of the ads texts(ASCII,but must be UTF-8)

Hello! AdMob ads are encoded with UTF-8 but for some reason when the're shown on the WP8 phone it

12/2/14

洪翊軒, … Andrew Brogdon (Mobile Ads SDK Team)6

2/23/15

Some iOS problem

It is always a good idea to use the latest version of the SDK, especially in regard to any issue that

unread,

Some iOS problem

It is always a good idea to use the latest version of the SDK, especially in regard to any issue that

2/23/15

Manojit Ghosh, Eric Leichtenschlag (Mobile Ads SDK Team)2

11/19/14

Your ad units are not displaying ads because you haven't verified your PIN. Fix this now

Here's the contact form: https://support.google.com/admob/v2/contact/mail_pin_issues On Monday,

unread,

Your ad units are not displaying ads because you haven't verified your PIN. Fix this now

Here's the contact form: https://support.google.com/admob/v2/contact/mail_pin_issues On Monday,

11/19/14

Дмитрий Ремезов, Eric Leichtenschlag2

9/29/14

AdMob ios banner block use a lot of memory

Hello, We've done analysis with the allocations and leaks tools as we continuously load ads, and

unread,

AdMob ios banner block use a lot of memory

Hello, We've done analysis with the allocations and leaks tools as we continuously load ads, and

9/29/14

Brandon H, Eric Leichtenschlag11

9/22/14

Add existing House Ad Campaign to app

Ah. found it. Thanks. I think the UI could use some better verbiage. I thought the "select ad

unread,

Add existing House Ad Campaign to app

Ah. found it. Thanks. I think the UI could use some better verbiage. I thought the "select ad

9/22/14

Lan Nguyen, … Albert Gazetdinov5

9/24/14

I have problem with new admob account. please help me fix it.

I have check PIN code verify address but my address is verify :(. i have sent ticket to admob support

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I have problem with new admob account. please help me fix it.

I have check PIN code verify address but my address is verify :(. i have sent ticket to admob support

9/24/14

johnst...@gmail.com, Eric Leichtenschlag2

9/12/14

Can not get support from Admob's customer service? Help

See https://support.google.com/admob/v2/contact/ads_performance On Friday, September 12, 2014 12:45:

unread,

Can not get support from Admob's customer service? Help

See https://support.google.com/admob/v2/contact/ads_performance On Friday, September 12, 2014 12:45:

9/12/14

Daniel Mallzhen, … Eric Leichtenschlag6

9/3/14

Only shows Banner or Interstial

Make sure you're using different ad unit IDs for banners and interstitials. When creating an ad

unread,

Only shows Banner or Interstial

Make sure you're using different ad unit IDs for banners and interstitials. When creating an ad

9/3/14

huang uieda, Amy Quispe (AdMob SDK Team)2

7/22/14

PIN verification shows blank page

Sorry, this forum doesn't handle account-related issues. Please see the AdMob Help Center for

unread,

PIN verification shows blank page

Sorry, this forum doesn't handle account-related issues. Please see the AdMob Help Center for

7/22/14

Gianni Cito, William Ferguson2

7/13/14

Google Analytics problem in Admob platform

Gianni, what do you mean exactly. I don't follow? On Sunday, July 13, 2014 8:30:28 PM UTC+10,

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Google Analytics problem in Admob platform

Gianni, what do you mean exactly. I don't follow? On Sunday, July 13, 2014 8:30:28 PM UTC+10,

7/13/14

Олег Савицкий

6/30/14

Страница с рекламой долго грузится

При переходе на страницу с банером есть задержка 1-2 сек. Можно ли это как то исправить ?

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Страница с рекламой долго грузится

При переходе на страницу с банером есть задержка 1-2 сек. Можно ли это как то исправить ?

6/30/14

6/23/14

GADBannerView's delegate alternately calls adViewDidReceiveAd and adView:didFailToReceiveAdWithError

adView:didFailToReceiveAdWithError error description is "The operation couldn't be completed

unread,

GADBannerView's delegate alternately calls adViewDidReceiveAd and adView:didFailToReceiveAdWithError

adView:didFailToReceiveAdWithError error description is "The operation couldn't be completed

6/23/14

Mohammad Ali, … Eric Leichtenschlag6

6/25/14

Problem in the upgrade to the new Admop

When you upgrade your AdMob account, you'll get new ad unit IDs but they'll be mapped to your

unread,

Problem in the upgrade to the new Admop

When you upgrade your AdMob account, you'll get new ad unit IDs but they'll be mapped to your

6/25/14

Chi, … leng.w...@gmail.com20

6/19/14

[SOS] Broken Billing Page

Hi Andrey, From my understanding, Billing details is where you provide your details eg, credit card

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[SOS] Broken Billing Page

Hi Andrey, From my understanding, Billing details is where you provide your details eg, credit card

6/19/14

Anton Struzhkin, Eric Leichtenschlag6

6/11/14

SmartBanner height in real pixels for iOS and Windows Phone 8.x devices

Yep, it depends on the device height in the current orientation. For example, an iPhone is 320x480.

unread,

SmartBanner height in real pixels for iOS and Windows Phone 8.x devices

Yep, it depends on the device height in the current orientation. For example, an iPhone is 320x480.

6/11/14

David Coombes, … Solid Gold Robot3

6/16/14

some ads cripple performance

This does not work for the "Android Dating" and "iOS Dating" ads specifically.

unread,

some ads cripple performance

This does not work for the "Android Dating" and "iOS Dating" ads specifically.

6/16/14

James, … Mustafa KARSLI3

7/20/15

Re: Flash CS6 Admob ANE Problem

Arkadaşlar flash ta admob reklam yayınlamayı çözen varmı çalışan bir örnek ya da anlatım varsa

unread,

Re: Flash CS6 Admob ANE Problem

Arkadaşlar flash ta admob reklam yayınlamayı çözen varmı çalışan bir örnek ya da anlatım varsa

7/20/15

Sarath S Menon, Eric Leichtenschlag2

5/14/14

Earning decreases drastically

Sorry, this technical SDK forum doesn't handle earnings-related issues. Please fill out this form

unread,

Earning decreases drastically

Sorry, this technical SDK forum doesn't handle earnings-related issues. Please fill out this form

5/14/14

med amine Rizi, Amy Quispe (AdMob SDK Team)2

5/12/14

I can't transfer my money on the old AdMob platform

Sorry, we don't handle payment-related questions on this forum. Please see the AdMob Help Center

unread,

I can't transfer my money on the old AdMob platform

Sorry, we don't handle payment-related questions on this forum. Please see the AdMob Help Center

5/12/14

goodsof...@gmail.com, Amy Quispe (AdMob SDK Team)2

4/16/14

Why registration on AdMob is not working?

Hi there, Is the new AdMob interface available for your country? You should probably head over to the

unread,

Why registration on AdMob is not working?

Hi there, Is the new AdMob interface available for your country? You should probably head over to the

4/16/14

Jayson Tamayo, Eric Leichtenschlag2

4/14/14

Frozen Paypal Account for Old Admob Payment

Fill out this form to contact product support. And please review the AdMob Help Center for general

unread,