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Google Mobile Ads SDK Technical Forum

This is the technical discussion forum for the Google Mobile Ads SDK. It provides:

SDK announcements and updates
Technical SDK support across Android, iOS, Flutter, and some game engines
A place to report SDK feature requests or bugs / crashes

IMPORTANT: Official posts/replies from the Mobile Ads SDK Technical Support Team come from mobileadssdk@forumsupport.google.

<Scroll down for more information>

Choose a category to get started, or Browse All Discussions to get a single view of all topics.

Also check out the developer documentation for additional information!

Out of scope Topics

For Google AdMob product questions (reporting, PIN issues, performance, etc), consult the AdMob Help Center or the AdMob Product forum
For Google AdMob API questions, consult the Google AdMob API developer forum
For Google Ad Manager serving questions, see the Ad Manager product forums

Out of scope questions will be locked in an effort to keep discussions technical.

Thanks for reading, and happy posting!

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SHAI L, Mobile Ads SDK Forum Advisor Prod3

7/31/20

I want to show REAL ads but getting this- “to get test ads on this device set gadmobileads.sharedinstance.requestconfiguration…”

Hi there, I tested your Id's by useing our sample scene of https://github.com/googleads/googleads

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I want to show REAL ads but getting this- “to get test ads on this device set gadmobileads.sharedinstance.requestconfiguration…”

Hi there, I tested your Id's by useing our sample scene of https://github.com/googleads/googleads

7/31/20

Perry Garg, Mobile Ads SDK Forum Advisor Prod2

7/27/20

Rewarded ads not being loaded on few Xiaomi phones. Interstitial are loading fine.

Hi Perry, Thank you for bringing this issue to our attention. Based on what you have said, I was

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Rewarded ads not being loaded on few Xiaomi phones. Interstitial are loading fine.

Hi Perry, Thank you for bringing this issue to our attention. Based on what you have said, I was

7/27/20

Hamza Herbou, Mobile Ads SDK Forum Advisor Prod2

7/23/20

Close Interstitial Ads

Hi Hamza, Thank you or bringing this issue to our attention. I see that you are seeing that the

unread,

Close Interstitial Ads

Hi Hamza, Thank you or bringing this issue to our attention. I see that you are seeing that the

7/23/20

SHAI L, Mobile Ads SDK Forum Advisor Prod9

7/30/20

How to load different Native ads on a scroll view?

Hi there, Thank you for providing your insights on what additional functionalities you wish to see

unread,

How to load different Native ads on a scroll view?

Hi there, Thank you for providing your insights on what additional functionalities you wish to see

7/30/20

Krasimir Chonov, … Mobile Ads SDK Forum Advisor4

2/10/22

Unity 2019.4 AdMob crashes the app on Android

Hi Shota, Thank you for reaching out to us. As the error mentioned, this is the error when you

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Unity 2019.4 AdMob crashes the app on Android

Hi Shota, Thank you for reaching out to us. As the error mentioned, this is the error when you

2/10/22

Enes Yaman, Mobile Ads SDK Forum Advisor Prod2

7/13/20

Admob - interstitial ad failed to load no fill

Hi Enes, Thank you for bring this issue to our attention. Based on the information I would suggest

unread,

Admob - interstitial ad failed to load no fill

Hi Enes, Thank you for bring this issue to our attention. Based on the information I would suggest

7/13/20

Brolab Studios, Mobile Ads SDK Forum Advisor Prod9

7/10/20

One of the ad unit (Banner) won't load after the app update

Hi Teejay, Thank you very much for your quick response, wish the others are like that. We see that

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One of the ad unit (Banner) won't load after the app update

Hi Teejay, Thank you very much for your quick response, wish the others are like that. We see that

7/10/20

Isaiah, Mobile Ads SDK Forum Advisor Prod3

7/5/20

After video from ad ends, my outside music resumes and game sounds turned off forever. (Unity iOS)

Hi, Okay thanks, I will continue on the other thread. Best, Isaiah On Sunday, July 5, 2020 at 3:41:07

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After video from ad ends, my outside music resumes and game sounds turned off forever. (Unity iOS)

Hi, Okay thanks, I will continue on the other thread. Best, Isaiah On Sunday, July 5, 2020 at 3:41:07

7/5/20

Luke Abby, … Mobile Ads SDK Forum Advisor Prod3

7/5/20

Admob IOS 7.61.0 Version Has A Problem

Hi Luke, Mamadou, Thank you for reaching out to us. Let us continue this discussion on this thread

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Admob IOS 7.61.0 Version Has A Problem

Hi Luke, Mamadou, Thank you for reaching out to us. Let us continue this discussion on this thread

7/5/20

SHAI L, Mobile Ads SDK Forum Advisor Prod2

7/5/20

How many Native Ads am I allowed to load?

Hi there, Thank you for reaching out to us. Kindly see below for my answers to your questions: Do I

unread,

How many Native Ads am I allowed to load?

Hi there, Thank you for reaching out to us. Kindly see below for my answers to your questions: Do I

7/5/20

SHAI L, Mobile Ads SDK Forum Advisor Prod6

7/5/20

Which ad format is good to be scrolled in an app news feed?

Hi there, For Unity specifically, you may want to use Unified Native Ads inside scroll views, instead

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Which ad format is good to be scrolled in an app news feed?

Hi there, For Unity specifically, you may want to use Unified Native Ads inside scroll views, instead

7/5/20

ngốc chàng, Mobile Ads SDK Forum Advisor Prod3

6/30/20

ARN Broadcast of Intent { act=android.intent.action.SCREEN_OFF flg=0x50000010 }, Broadcast of Intent { act=android.intent.action.SCREEN_OFF flg=0x50200010 (has extras) and more

Hi Ngốc, Thank you for providing the sample project in private. Kindly allow us a bit of time to try

unread,

ARN Broadcast of Intent { act=android.intent.action.SCREEN_OFF flg=0x50000010 }, Broadcast of Intent { act=android.intent.action.SCREEN_OFF flg=0x50200010 (has extras) and more

Hi Ngốc, Thank you for providing the sample project in private. Kindly allow us a bit of time to try

6/30/20

E K, Mobile Ads SDK Forum Advisor Prod5

6/29/20

Thanks Aryeh! If there is more information required or something is unclear please let me know. On

unread,

Thanks Aryeh! If there is more information required or something is unclear please let me know. On

6/29/20

Mobile Ads SDK Forum Advisor Prod, justjenkz3

6/25/20

RE: [google-admob-ads-sdk] Game sound mutes forever on iOS Unity after video ad close while also playing music from another app.

Hi Isaiah, Thank you for trying out our suggestion. Could you kindly provide the details below (via

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RE: [google-admob-ads-sdk] Game sound mutes forever on iOS Unity after video ad close while also playing music from another app.

Hi Isaiah, Thank you for trying out our suggestion. Could you kindly provide the details below (via

6/25/20

Justin Jia, Mobile Ads SDK Forum Advisor Prod2

6/24/20

Feature Request: Chartboost Banner mediation

Hi Justin, Thank you for bringing this request to our attention. I will be certain to pass this along

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Feature Request: Chartboost Banner mediation

Hi Justin, Thank you for bringing this request to our attention. I will be certain to pass this along

6/24/20

Carlos Delvalle, Mobile Ads SDK Forum Advisor Prod5

6/22/20

[Unity] How to check if user don't end to see an Ad?

Hi Carlos, I work with Ziv and will try to assist you. If you are using your own API to keep track of

unread,

[Unity] How to check if user don't end to see an Ad?

Hi Carlos, I work with Ziv and will try to assist you. If you are using your own API to keep track of

6/22/20

Benedikt Tschörner, Mobile Ads SDK Forum Advisor Prod2

6/19/20

Unity 2020.1.0b11 with GoogleMobileAds-v5.1.0.unitypackage leads to crash on startup on android, no matter what

Hi Benedikt, Thank you for bringing this Unity beta support issue to our attention. I tried creating

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Unity 2020.1.0b11 with GoogleMobileAds-v5.1.0.unitypackage leads to crash on startup on android, no matter what

Hi Benedikt, Thank you for bringing this Unity beta support issue to our attention. I tried creating

6/19/20

Orottawa Lab, Mobile Ads SDK Forum Advisor Prod5

6/20/20

Rewarded Ad on production only showing Test Ads

Hi Aryeh, First of all, thank you for the detailed analysis and response :) Your guess was completely

unread,

Rewarded Ad on production only showing Test Ads

Hi Aryeh, First of all, thank you for the detailed analysis and response :) Your guess was completely

6/20/20

Justin Jia, Mobile Ads SDK Forum Advisor Prod2

6/18/20

Unified Native Ads unity package can not compile for iOS simulator

Hi Justin, Thank you for reaching out to us. I'll raise a feature request for the AdMob Unity

unread,

Unified Native Ads unity package can not compile for iOS simulator

Hi Justin, Thank you for reaching out to us. I'll raise a feature request for the AdMob Unity

6/18/20

Mobile Ads SDK Forum Advisor Prod3

6/17/20

RE: [google-admob-ads-sdk] Original android package name does not show admob test ads in unity (android)

Hi there, Thank you for reaching out to us. Kindly create a new thread if you have any concerns with

unread,

RE: [google-admob-ads-sdk] Original android package name does not show admob test ads in unity (android)

Hi there, Thank you for reaching out to us. Kindly create a new thread if you have any concerns with

6/17/20

Alex, Mobile Ads SDK Forum Advisor Prod2

6/15/20

Black screen suddenly appears

Hi Alex, Thank you for bringing this issue of a blank screen on some devices with many SDK versions

unread,

Black screen suddenly appears

Hi Alex, Thank you for bringing this issue of a blank screen on some devices with many SDK versions

6/15/20

sinanyusuf aydemir, … Mobile Ads SDK Forum Advisor Prod7

6/15/20

Dark screen problem

Hi Alex, Yes start a new post so that we can talk with you easier. So that we can be certain to focus

unread,

Dark screen problem

Hi Alex, Yes start a new post so that we can talk with you easier. So that we can be certain to focus

6/15/20

Blocker Cambodia, Mobile Ads SDK Forum Advisor Prod2

6/11/20

Hi Blocker, Thank you for sending a request to us for help. I was wondering if you could explain more

unread,

Hi Blocker, Thank you for sending a request to us for help. I was wondering if you could explain more

6/11/20

An-Nur Studio, Mobile Ads SDK Forum Advisor Prod2

6/11/20

Modify GoogleMobileAdsSettings using C# script

Hi there, Thank you for bringing this up to us. Your request is for a supported way to automate

unread,

Modify GoogleMobileAdsSettings using C# script

Hi there, Thank you for bringing this up to us. Your request is for a supported way to automate

6/11/20

lan vo, Mobile Ads SDK Forum Advisor Prod2

6/4/20

my admob not working ?

Hi there, Thank you for reaching out to us. So we could further investigate, could you share the

unread,

my admob not working ?

Hi there, Thank you for reaching out to us. So we could further investigate, could you share the

6/4/20

Asa, … Mobile Ads SDK Forum Advisor Prod5

6/2/20

Not showing real ad on GooglePlay but show on AppStore

Hi there, Please note that we can only provide support for implementing the Mobile Ads SDK into apps

unread,

Not showing real ad on GooglePlay but show on AppStore

Hi there, Please note that we can only provide support for implementing the Mobile Ads SDK into apps

6/2/20

Cleyton Tiago Sobrinho, Mobile Ads SDK Forum Advisor Prod2

6/2/20

Hi there, Do you need help integrating the Mobile Ads SDK into apps? Kindly note that that we can

unread,

Hi there, Do you need help integrating the Mobile Ads SDK into apps? Kindly note that that we can

6/2/20

Rayos, … Mobile Ads SDK Forum Advisor Prod9

6/1/20

Why Admob Banner drops FPS?

Hi Rayos, Yeah a 6 year old phone is likely to have a very hard time keeping up with all the work

unread,

Why Admob Banner drops FPS?

Hi Rayos, Yeah a 6 year old phone is likely to have a very hard time keeping up with all the work

6/1/20