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Google Mobile Ads SDK Technical Forum

This is the technical discussion forum for the Google Mobile Ads SDK. It provides:

SDK announcements and updates
Technical SDK support across Android, iOS, Flutter, and some game engines
A place to report SDK feature requests or bugs / crashes

IMPORTANT: Official posts/replies from the Mobile Ads SDK Technical Support Team come from mobileadssdk@forumsupport.google.

<Scroll down for more information>

Choose a category to get started, or Browse All Discussions to get a single view of all topics.

Also check out the developer documentation for additional information!

Out of scope Topics

For Google AdMob product questions (reporting, PIN issues, performance, etc), consult the AdMob Help Center or the AdMob Product forum
For Google AdMob API questions, consult the Google AdMob API developer forum
For Google Ad Manager serving questions, see the Ad Manager product forums

Out of scope questions will be locked in an effort to keep discussions technical.

Thanks for reading, and happy posting!

0 selected

Jetarin Taloet, Mobile Ads SDK Forum Advisor2

5:57 PM

Native Ads Video no sound in iOS17

Hi, Thank you for contacting the Mobile Ads SDK Support team. Could you kindly provide the below

unread,

Native Ads Video no sound in iOS17

Hi, Thank you for contacting the Mobile Ads SDK Support team. Could you kindly provide the below

5:57 PM

Gerasim Israyelyan, … Mobile Ads SDK Forum Advisor3

9:25 AM

UMP shows twice: manual & auto before ads. Consent already obtained. How to prevent duplication?

Hi, Could you please attempt to run our Google sample project to replicate the issue and confirm the

unread,

UMP shows twice: manual & auto before ads. Consent already obtained. How to prevent duplication?

Hi, Could you please attempt to run our Google sample project to replicate the issue and confirm the

9:25 AM

Rj, Mobile Ads SDK Forum Advisor8

9:01 AM

Logging when banner ad is rendered on screen

Hi, Yes, this is the expected behavior. If you are facing any issues with that, please provide

unread,

Logging when banner ad is rendered on screen

Hi, Yes, this is the expected behavior. If you are facing any issues with that, please provide

9:01 AM

Santiago Lovera, Mobile Ads SDK Forum Advisor3

8:35 AM

UMP Consent Unity - "Do not consent" return true

Already figured out. On this post: https://groups.google.com/g/google-admob-ads-sdk/c/Dydp-cWcOIo/m/

unread,

UMP Consent Unity - "Do not consent" return true

Already figured out. On this post: https://groups.google.com/g/google-admob-ads-sdk/c/Dydp-cWcOIo/m/

8:35 AM

Gavin Guo, Mobile Ads SDK Forum Advisor5

8:28 AM

[GAM] Cannot add a new ad unit mapping for SDK Bidding

Hi Mobile Ads SDK Team, May I have any update on this case issue? I see it is holiday season coming,

unread,

[GAM] Cannot add a new ad unit mapping for SDK Bidding

Hi Mobile Ads SDK Team, May I have any update on this case issue? I see it is holiday season coming,

8:28 AM

Junji, Mobile Ads SDK Forum Advisor2

Nov 27

Ads Still Not Serving After Policy Center Shows No Issues

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please use the following help center

unread,

Ads Still Not Serving After Policy Center Shows No Issues

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please use the following help center

Nov 27

Stanislav Sidorov, … Christopher5

Nov 27

Privacy Message UMP

No sorry i have no this kind of problem, but i'm using Unity version of this SDK maybe it's a

unread,

Privacy Message UMP

No sorry i have no this kind of problem, but i'm using Unity version of this SDK maybe it's a

Nov 27

Pierre Proudhon, Mobile Ads SDK Forum Advisor4

Nov 27

Bad appdata pointed, how to change it ?

Hi Pierre Proudhon, I would recommend you to add your developer website in the marketing URL field of

unread,

Bad appdata pointed, how to change it ?

Hi Pierre Proudhon, I would recommend you to add your developer website in the marketing URL field of

Nov 27

Stanislav Sidorov, Mobile Ads SDK Forum Advisor3

Nov 26

UMP integration with other plugins

thank!! Il giorno venerdì 22 novembre 2024 alle 16:17:58 UTC+1 Mobile Ads SDK Forum Advisor ha

unread,

UMP integration with other plugins

thank!! Il giorno venerdì 22 novembre 2024 alle 16:17:58 UTC+1 Mobile Ads SDK Forum Advisor ha

Nov 26

Rafique, Mobile Ads SDK Forum Advisor2

Nov 26

Admob not showing ads as it say app-ads.txt not found

Hi, Thank you for contacting the Mobile Ads SDK Support team. The Authorized Sellers for Apps, or app

unread,

Admob not showing ads as it say app-ads.txt not found

Hi, Thank you for contacting the Mobile Ads SDK Support team. The Authorized Sellers for Apps, or app

Nov 26

/ kiri, … Mobile Ads SDK Forum Advisor6

Nov 26

Can't link my Android app on AdMob

Hi, Thank you for contacting the Mobile Ads SDK Support team. We would like to inform you that this

unread,

Can't link my Android app on AdMob

Hi, Thank you for contacting the Mobile Ads SDK Support team. We would like to inform you that this

Nov 26

Kukyoung Lee, … Mobile Ads SDK Forum Advisor12

Nov 26

(Unity) admob error code: 0 failed to load an ad

Hi Recep UNCU, Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to

unread,

(Unity) admob error code: 0 failed to load an ad

Hi Recep UNCU, Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to

Nov 26

Don Sur, … Noorullah Omar3137

Nov 26

ADMOB <> META BIDDING - NO FILL

Hi On Mon, Nov 18, 2024, 5:25 AM Don Sur <katone...@gmail.com> wrote: Ok thanks, I send them

unread,

ADMOB <> META BIDDING - NO FILL

Hi On Mon, Nov 18, 2024, 5:25 AM Don Sur <katone...@gmail.com> wrote: Ok thanks, I send them

Nov 26

Billy Pilgrim, … Mobile Ads SDK Forum Advisor5

Nov 25

Does AdMob automatically handle the result of an iOS AppTrackingTransparency authorization request?

Hi Billy, Thank you for getting back to us. Yes, AdMob automatically handles the result of an iOS

unread,

Does AdMob automatically handle the result of an iOS AppTrackingTransparency authorization request?

Hi Billy, Thank you for getting back to us. Yes, AdMob automatically handles the result of an iOS

Nov 25

in, Mobile Ads SDK Forum Advisor2

Nov 25

interstitial ad load time on android

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please note that the carrier network

unread,

interstitial ad load time on android

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please note that the carrier network

Nov 25

Ron Tzudik, Mobile Ads SDK Forum Advisor2

Nov 25

Gradle Build Failed

Hi, Could you please attempt to run our Google sample project to replicate the issue and confirm the

unread,

Gradle Build Failed

Hi, Could you please attempt to run our Google sample project to replicate the issue and confirm the

Nov 25

Liran Barsisa, Mobile Ads SDK Forum Advisor3

Nov 25

Questions about "eCPM floor" of Admob ads

Your link just goes to a public "community" forum. Where can I contact official Admob

unread,

Questions about "eCPM floor" of Admob ads

Your link just goes to a public "community" forum. Where can I contact official Admob

Nov 25

in, … Mobile Ads SDK Forum Advisor6

Nov 25

"java.lang.String cannot be cast to java.lang.Object[]" multiple crashes

Hi, The issue is still under investigation. Once we receive any updates, we will intimate you.

unread,

"java.lang.String cannot be cast to java.lang.Object[]" multiple crashes

Hi, The issue is still under investigation. Once we receive any updates, we will intimate you.

Nov 25

Hoàng Đỗ, Mobile Ads SDK Forum Advisor6

Nov 25

Upgrade GoogleAdsMod to the lastest and get error when click on ads

Hi, This (v9.4.0) was releases last week. Kindly check and get back to us if any issue you encounter.

unread,

Upgrade GoogleAdsMod to the lastest and get error when click on ads

Hi, This (v9.4.0) was releases last week. Kindly check and get back to us if any issue you encounter.

Nov 25

Arjun Singh, Mobile Ads SDK Forum Advisor4

Nov 22

AdMob Error - HTTP Response Code: 403

Hi Arjun Singh, Thank you for getting back to us. I'm deleting the previous thread from the forum

unread,

AdMob Error - HTTP Response Code: 403

Hi Arjun Singh, Thank you for getting back to us. I'm deleting the previous thread from the forum

Nov 22

Christopher, Mobile Ads SDK Forum Advisor5

Nov 22

Problem with consent message for EU after publishing message for US.

For your sample apps downloaded from here: "https://github.com/googleads/googleads-mobile-

unread,

Problem with consent message for EU after publishing message for US.

For your sample apps downloaded from here: "https://github.com/googleads/googleads-mobile-

Nov 22

Admob user, … Liran Barsisa18

Nov 22

How to contace Admob support?

The link you've provided of "Product Support Team" is of "Google AdMob Help

unread,

How to contace Admob support?

The link you've provided of "Product Support Team" is of "Google AdMob Help

Nov 22

John Dipupo, Mobile Ads SDK Forum Advisor7

Nov 22

High crash rates caused by admob on instant games

IF IT WERE GOOGLE ITSELF LOSING MONEY, I'M SURE THIS WOULD BE FIXED IN HOURS!!! On Thursday,

unread,

High crash rates caused by admob on instant games

IF IT WERE GOOGLE ITSELF LOSING MONEY, I'M SURE THIS WOULD BE FIXED IN HOURS!!! On Thursday,

Nov 22

Huy Le, … Mobile Ads SDK Forum Advisor10

Nov 21

[Unity] Issues with Collapsible Banner Preload and BannerView.Hide() in Google Mobile Ads SDK

Hi, The issue is still under investigation. Once we receive any updates, we will intimate you.

unread,

[Unity] Issues with Collapsible Banner Preload and BannerView.Hide() in Google Mobile Ads SDK

Hi, The issue is still under investigation. Once we receive any updates, we will intimate you.

Nov 21

DK DEV, Mobile Ads SDK Forum Advisor5

Nov 21

App crash after App Open Ads on jailbroken IOS devices

Hi DK, Looking at the stack trace, the error seems to happening at the ilcpp UnityFramework layer.

unread,

App crash after App Open Ads on jailbroken IOS devices

Hi DK, Looking at the stack trace, the error seems to happening at the ilcpp UnityFramework layer.

Nov 21

Kyosuke Noguchi, … Mobile Ads SDK Forum Advisor5

Nov 21

The ads are not showing up.

Hi Kyosuke Noguchi, Thank you for providing the requested information. Upon checking your AdMob

unread,

The ads are not showing up.

Hi Kyosuke Noguchi, Thank you for providing the requested information. Upon checking your AdMob

Nov 21

Alexander Khomenko, … Mobile Ads SDK Forum Advisor5

Nov 21

NativeAdView not working correctly in jetpack compose

For posterity on this case, the root cause was a bug inside Jetpack Compose that was fixed in Compose

unread,

NativeAdView not working correctly in jetpack compose

For posterity on this case, the root cause was a bug inside Jetpack Compose that was fixed in Compose

Nov 21

Jayesh Trivedi, Mobile Ads SDK Forum Advisor2

Nov 21

ANR due to long Binder transaction on main thread when device Volume is changed by user

Hi Jayesh, Thank you for contacting the Mobile Ads SDK Support team. I ran a Google sample project

unread,

ANR due to long Binder transaction on main thread when device Volume is changed by user

Hi Jayesh, Thank you for contacting the Mobile Ads SDK Support team. I ran a Google sample project

Nov 21

Hasen, Mobile Ads SDK Forum Advisor3

Nov 20

Cannot link admob to firebase "Couldn't link to Firebase project. Try again"

Ok I'm guessing that was an automated response since you literally asked me to contact admob

unread,

Cannot link admob to firebase "Couldn't link to Firebase project. Try again"

Ok I'm guessing that was an automated response since you literally asked me to contact admob

Nov 20

Nelson George, … Mobile Ads SDK Forum Advisor10

Nov 20

Interstitial Ads - safe area iPhone 16

Hi, This issue in under investigation, i will intimate you once i get any update on this. Meanwhile,

unread,

Interstitial Ads - safe area iPhone 16

Hi, This issue in under investigation, i will intimate you once i get any update on this. Meanwhile,

Nov 20

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