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Google Mobile Ads SDK Technical Forum

This is the technical discussion forum for the Google Mobile Ads SDK. It provides:

SDK announcements and updates
Technical SDK support across Android, iOS, Flutter, and some game engines
A place to report SDK feature requests or bugs / crashes

IMPORTANT: Official posts/replies from the Mobile Ads SDK Technical Support Team come from mobileadssdk@forumsupport.google.

<Scroll down for more information>

Choose a category to get started, or Browse All Discussions to get a single view of all topics.

Also check out the developer documentation for additional information!

Out of scope Topics

For Google AdMob product questions (reporting, PIN issues, performance, etc), consult the AdMob Help Center or the AdMob Product forum
For Google AdMob API questions, consult the Google AdMob API developer forum
For Google Ad Manager serving questions, see the Ad Manager product forums

Out of scope questions will be locked in an effort to keep discussions technical.

Thanks for reading, and happy posting!

0 selected

Notification Client Admin, Mobile Ads SDK Forum Advisor3

1:53 AM

Ad Requests Recorded but No Match Rate, No Impressions or Revenue for 30+ Days

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please use the following help center

unread,

Ad Requests Recorded but No Match Rate, No Impressions or Revenue for 30+ Days

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please use the following help center

1:53 AM

Saima Usman, … Mobile Ads SDK Forum Advisor10

Jan 1

Unknown calling package name 'com.google.android.gms'

Thank you for your kind reply and forwarding it to the relevant team. Anxiously waiting for the

unread,

Unknown calling package name 'com.google.android.gms'

Thank you for your kind reply and forwarding it to the relevant team. Anxiously waiting for the

Jan 1

Nikolas Spiridakis, Mobile Ads SDK Forum Advisor5

12/31/24

Interstitial Ads issue on Android 15

Hi, I have raised this issue with wider team, One of our teammates will get back to you once we have

unread,

Interstitial Ads issue on Android 15

Hi, I have raised this issue with wider team, One of our teammates will get back to you once we have

12/31/24

Ebola16, Mobile Ads SDK Forum Advisor3

12/31/24

US state regulation consent management solutions popup not appearing on first run

According to that document, everything is working as intended. Thank you! On Tuesday, December 31,

unread,

US state regulation consent management solutions popup not appearing on first run

According to that document, everything is working as intended. Thank you! On Tuesday, December 31,

12/31/24

Kaki Developer, Mobile Ads SDK Forum Advisor5

12/31/24

About admob Account

Hi, Please note that this is the only way to contact the product support team. So I would recommend

unread,

About admob Account

Hi, Please note that this is the only way to contact the product support team. So I would recommend

12/31/24

Tình Nguyễn Văn, Mobile Ads SDK Forum Advisor2

12/31/24

Mobile Ads SDK OutOfMemoryError

Hi, Thank you for contacting the Mobile Ads SDK support team. It is always recommended to use the

unread,

Mobile Ads SDK OutOfMemoryError

Hi, Thank you for contacting the Mobile Ads SDK support team. It is always recommended to use the

12/31/24

MD. MARUF BILLAH, Mobile Ads SDK Forum Advisor2

12/31/24

app-ads.txt file is not showing

Hi, Thank you for contacting the Mobile Ads SDK Support team. Could you confirm whether you have

unread,

app-ads.txt file is not showing

Hi, Thank you for contacting the Mobile Ads SDK Support team. Could you confirm whether you have

12/31/24

Eduardo Pamplona, Mobile Ads SDK Forum Advisor2

12/30/24

I can't remove ASIdentifierManager in Unity

Hi, Thank you for reaching out to us. The AdMob SDK has two functions that might help with your

unread,

I can't remove ASIdentifierManager in Unity

Hi, Thank you for reaching out to us. The AdMob SDK has two functions that might help with your

12/30/24

Liran Barsisa, Mobile Ads SDK Forum Advisor12

12/30/24

Bug: no ad requests to Pangle ad source, used for admob mediation

Hi, Thank you for sharing the sample project along with screen recording and I've raised this

unread,

Bug: no ad requests to Pangle ad source, used for admob mediation

Hi, Thank you for sharing the sample project along with screen recording and I've raised this

12/30/24

Kaki Developer, … Taiwo Oladele3

12/30/24

Admob Account Issues

Yes you can create new account with same Gmail On Mon, 30 Dec 2024, 8:34 am Kaki Developer, <

unread,

Admob Account Issues

Yes you can create new account with same Gmail On Mon, 30 Dec 2024, 8:34 am Kaki Developer, <

12/30/24

chih kai chang, Mobile Ads SDK Forum Advisor2

12/30/24

The words Test Ad will appear even if it is not a test phone. 不是測試手機也會出現 Test Ad 字樣

Hi, Thank you for contacting the Mobile Ads SDK Support team. If you want to do more rigorous testing

unread,

The words Test Ad will appear even if it is not a test phone. 不是測試手機也會出現 Test Ad 字樣

Hi, Thank you for contacting the Mobile Ads SDK Support team. If you want to do more rigorous testing

12/30/24

Alex, Mobile Ads SDK Forum Advisor3

12/30/24

MobileAds.initialize freezes UI thread

Hi Alexandr, Thank you for getting back to us. Could you kindly provide the sample project privately

unread,

MobileAds.initialize freezes UI thread

Hi Alexandr, Thank you for getting back to us. Could you kindly provide the sample project privately

12/30/24

12/30/24

Error Code - 3 (No Fill)

Dear AdMob Support Team, I hope this message finds you well. I am currently experiencing an issue

unread,

Error Code - 3 (No Fill)

Dear AdMob Support Team, I hope this message finds you well. I am currently experiencing an issue

12/30/24

Suzuki Masahiro, Mobile Ads SDK Forum Advisor2

12/30/24

Can't link my iOS app on AdMob

Hi, Thank you for contacting the Mobile Ads SDK Support team. The application is already linked to

unread,

Can't link my iOS app on AdMob

Hi, Thank you for contacting the Mobile Ads SDK Support team. The application is already linked to

12/30/24

Kakeshin, Mobile Ads SDK Forum Advisor3

12/30/24

No ads are displayed

Hi, Thank you for getting back to us. The best way to get more information about your issue is the

unread,

No ads are displayed

Hi, Thank you for getting back to us. The best way to get more information about your issue is the

12/30/24

Bimsara Sandaruwan, Mobile Ads SDK Forum Advisor3

12/30/24

Admob Erro Code ;- 3

Hi, Thank you for contacting the Mobile Ads SDK Support team. Error code 3, no fill error means that

unread,

Admob Erro Code ;- 3

Hi, Thank you for contacting the Mobile Ads SDK Support team. Error code 3, no fill error means that

12/30/24

joe...@gmail.com, Mobile Ads SDK Forum Advisor13

12/30/24

Native Ads - Display EITHER MediaView OR AppIcon.

Hi, Thank you for getting back to us. I will check with our team regarding your query and one of my

unread,

Native Ads - Display EITHER MediaView OR AppIcon.

Hi, Thank you for getting back to us. I will check with our team regarding your query and one of my

12/30/24

Vladislav Haralampiev, Mobile Ads SDK Forum Advisor6

12/29/24

Skip / Close button on Interstitial ads not working (Android)

Hi, Thank you for getting back to us. I'm afraid that we'll need detailed debug information

unread,

Skip / Close button on Interstitial ads not working (Android)

Hi, Thank you for getting back to us. I'm afraid that we'll need detailed debug information

12/29/24

Liran Barsisa, Mobile Ads SDK Forum Advisor2

12/27/24

Request: have setTestDeviceIds&ad-inspector be able to switch to test-ads for all ad-sources, not just Admob

Hi, Thank you for contacting Mobile Ads SDK Support Team. I've raised this point to the wider

unread,

Request: have setTestDeviceIds&ad-inspector be able to switch to test-ads for all ad-sources, not just Admob

Hi, Thank you for contacting Mobile Ads SDK Support Team. I've raised this point to the wider

12/27/24

Huy Le, … Mobile Ads SDK Forum Advisor13

12/27/24

[Unity] Issues with Collapsible Banner Preload and BannerView.Hide() in Google Mobile Ads SDK

Hi Huy, Can you try to hide the banner before loading it? This should tell the SDK to not show the

unread,

[Unity] Issues with Collapsible Banner Preload and BannerView.Hide() in Google Mobile Ads SDK

Hi Huy, Can you try to hide the banner before loading it? This should tell the SDK to not show the

12/27/24

Jake, Mobile Ads SDK Forum Advisor2

12/26/24

AdMob Banner Ads Out of Memory （OOM）

Hi, Thank you for contacting the Mobile Ads SDK Support team. Could you confirm whether the mentioned

unread,

AdMob Banner Ads Out of Memory （OOM）

Hi, Thank you for contacting the Mobile Ads SDK Support team. Could you confirm whether the mentioned

12/26/24

Hellstar clothing

12/26/24

worldwide mounjaro injection for weight loss

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unread,

worldwide mounjaro injection for weight loss

https://mounjarodubailifepharmacy.com/ https://mounjarodubaipharmacy.ae/ https://mounjarouaepharmacy.

12/26/24

Hristijan P., Mobile Ads SDK Forum Advisor3

12/26/24

[android] edgetoedge full screen ad cut-out

Hi, Thank you for getting back to us. I will check with our team regarding your query and one of my

unread,

[android] edgetoedge full screen ad cut-out

Hi, Thank you for getting back to us. I will check with our team regarding your query and one of my

12/26/24

Martin Ryan, Mobile Ads SDK Forum Advisor4

12/24/24

ConsentForm.loadConsentForm in flutter stopped working

Hi, We require more detailed debug information to effectively diagnose this issue. To move forward,

unread,

ConsentForm.loadConsentForm in flutter stopped working

Hi, We require more detailed debug information to effectively diagnose this issue. To move forward,

12/24/24

Tran Tri, Mobile Ads SDK Forum Advisor2

12/24/24

Fail to reg listener to AppStateEventNotifier.AppStateChanged

Hi, Our sample app runs without an issue on both iOS and Android, and displays the app state

unread,

Fail to reg listener to AppStateEventNotifier.AppStateChanged

Hi, Our sample app runs without an issue on both iOS and Android, and displays the app state

12/24/24

Matteo Antonuccio, Mobile Ads SDK Forum Advisor2

12/24/24

Hi, Thank you for contacting the Mobile Ads SDK support team. If you serve ads in your app and your

unread,

Hi, Thank you for contacting the Mobile Ads SDK support team. If you serve ads in your app and your

12/24/24

Liran Barsisa, Mobile Ads SDK Forum Advisor6

12/24/24

Bug: ad-inspector tool is being cut at the bottom, uncreachable

Thank you. Please also make it better: 1. When choosing an ad source, it asks me to restart. Please

unread,

Bug: ad-inspector tool is being cut at the bottom, uncreachable

Thank you. Please also make it better: 1. When choosing an ad source, it asks me to restart. Please

12/24/24

Jiafan Liu, … Wai4

12/24/24

No CMP settings

https://support.google.com/admob/answer/10113005?hl=en On Monday, December 23, 2024 at 11:02:03 PM

unread,

No CMP settings

https://support.google.com/admob/answer/10113005?hl=en On Monday, December 23, 2024 at 11:02:03 PM

12/24/24

John Dipupo, … Mobile Ads SDK Forum Advisor21

12/23/24

High crash rates caused by admob on instant games

SEVERAL USERS ARE COMPLAINING NOW, EVEN ON GOOGLE PLAY STORE!!! FIX THIS ISSUE ALREADY, IS IT THAT

unread,

High crash rates caused by admob on instant games

SEVERAL USERS ARE COMPLAINING NOW, EVEN ON GOOGLE PLAY STORE!!! FIX THIS ISSUE ALREADY, IS IT THAT

12/23/24

12/23/24

Request: as ads.txt became a requirement to use the SDK, offer a way to get such a website for it

Typo in the title. Please edit and fix. Supposed to be "app-ads.txt". On Monday, December

unread,

Request: as ads.txt became a requirement to use the SDK, offer a way to get such a website for it

Typo in the title. Please edit and fix. Supposed to be "app-ads.txt". On Monday, December

12/23/24

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