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Google Mobile Ads SDK Technical Forum

This is the technical discussion forum for the Google Mobile Ads SDK. It provides:

SDK announcements and updates
Technical SDK support across Android, iOS, Flutter, and some game engines
A place to report SDK feature requests or bugs / crashes

IMPORTANT: Official posts/replies from the Mobile Ads SDK Technical Support Team come from mobileadssdk@forumsupport.google.

<Scroll down for more information>

Choose a category to get started, or Browse All Discussions to get a single view of all topics.

Also check out the developer documentation for additional information!

Out of scope Topics

For Google AdMob product questions (reporting, PIN issues, performance, etc), consult the AdMob Help Center or the AdMob Product forum
For Google AdMob API questions, consult the Google AdMob API developer forum
For Google Ad Manager serving questions, see the Ad Manager product forums

Out of scope questions will be locked in an effort to keep discussions technical.

Thanks for reading, and happy posting!

Pasirinkta 0 eilučių

Jetarin Taloet profilio nuotrauka

10:28

Native Ads Video no sound in iOS17

let videoOptions = GADVideoOptions() videoOptions.startMuted = false i follow setup ads from

neskaityta,

Native Ads Video no sound in iOS17

let videoOptions = GADVideoOptions() videoOptions.startMuted = false i follow setup ads from

10:28

Gerasim Israyelyan profilio nuotrauka

Gerasim Israyelyan, … Mobile Ads SDK Forum Advisor3

09:25

UMP shows twice: manual & auto before ads. Consent already obtained. How to prevent duplication?

Hi, Could you please attempt to run our Google sample project to replicate the issue and confirm the

neskaityta,

UMP shows twice: manual & auto before ads. Consent already obtained. How to prevent duplication?

Hi, Could you please attempt to run our Google sample project to replicate the issue and confirm the

09:25

Rj profilio nuotrauka

Rj, Mobile Ads SDK Forum Advisor8

09:01

Logging when banner ad is rendered on screen

Hi, Yes, this is the expected behavior. If you are facing any issues with that, please provide

neskaityta,

Logging when banner ad is rendered on screen

Hi, Yes, this is the expected behavior. If you are facing any issues with that, please provide

09:01

Santiago Lovera profilio nuotrauka

Santiago Lovera, Mobile Ads SDK Forum Advisor3

08:35

UMP Consent Unity - "Do not consent" return true

Already figured out. On this post: https://groups.google.com/g/google-admob-ads-sdk/c/Dydp-cWcOIo/m/

neskaityta,

UMP Consent Unity - "Do not consent" return true

Already figured out. On this post: https://groups.google.com/g/google-admob-ads-sdk/c/Dydp-cWcOIo/m/

08:35

Gavin Guo profilio nuotrauka

Gavin Guo, Mobile Ads SDK Forum Advisor5

08:28

[GAM] Cannot add a new ad unit mapping for SDK Bidding

Hi Mobile Ads SDK Team, May I have any update on this case issue? I see it is holiday season coming,

neskaityta,

[GAM] Cannot add a new ad unit mapping for SDK Bidding

Hi Mobile Ads SDK Team, May I have any update on this case issue? I see it is holiday season coming,

08:28

Junji profilio nuotrauka

Junji, Mobile Ads SDK Forum Advisor2

11-27

Ads Still Not Serving After Policy Center Shows No Issues

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please use the following help center

neskaityta,

Ads Still Not Serving After Policy Center Shows No Issues

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please use the following help center

11-27

Stanislav Sidorov profilio nuotrauka

Stanislav Sidorov, … Christopher5

11-27

Privacy Message UMP

No sorry i have no this kind of problem, but i'm using Unity version of this SDK maybe it's a

neskaityta,

Privacy Message UMP

No sorry i have no this kind of problem, but i'm using Unity version of this SDK maybe it's a

11-27

Pierre Proudhon profilio nuotrauka

Pierre Proudhon, Mobile Ads SDK Forum Advisor4

11-27

Bad appdata pointed, how to change it ?

Hi Pierre Proudhon, I would recommend you to add your developer website in the marketing URL field of

neskaityta,

Bad appdata pointed, how to change it ?

Hi Pierre Proudhon, I would recommend you to add your developer website in the marketing URL field of

11-27

Stanislav Sidorov profilio nuotrauka

Stanislav Sidorov, Mobile Ads SDK Forum Advisor3

11-26

UMP integration with other plugins

thank!! Il giorno venerdì 22 novembre 2024 alle 16:17:58 UTC+1 Mobile Ads SDK Forum Advisor ha

neskaityta,

UMP integration with other plugins

thank!! Il giorno venerdì 22 novembre 2024 alle 16:17:58 UTC+1 Mobile Ads SDK Forum Advisor ha

11-26

Rafique profilio nuotrauka

Rafique, Mobile Ads SDK Forum Advisor2

11-26

Admob not showing ads as it say app-ads.txt not found

Hi, Thank you for contacting the Mobile Ads SDK Support team. The Authorized Sellers for Apps, or app

neskaityta,

Admob not showing ads as it say app-ads.txt not found

Hi, Thank you for contacting the Mobile Ads SDK Support team. The Authorized Sellers for Apps, or app

11-26

/ kiri profilio nuotrauka

/ kiri, … Mobile Ads SDK Forum Advisor6

11-26

Can't link my Android app on AdMob

Hi, Thank you for contacting the Mobile Ads SDK Support team. We would like to inform you that this

neskaityta,

Can't link my Android app on AdMob

Hi, Thank you for contacting the Mobile Ads SDK Support team. We would like to inform you that this

11-26

Kukyoung Lee profilio nuotrauka

Kukyoung Lee, … Mobile Ads SDK Forum Advisor12

11-26

(Unity) admob error code: 0 failed to load an ad

Hi Recep UNCU, Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to

neskaityta,

(Unity) admob error code: 0 failed to load an ad

Hi Recep UNCU, Thank you for contacting the Mobile Ads SDK Support team. It is always recommended to

11-26

Don Sur profilio nuotrauka

Don Sur, … Noorullah Omar3137

11-26

ADMOB <> META BIDDING - NO FILL

Hi On Mon, Nov 18, 2024, 5:25 AM Don Sur <katone...@gmail.com> wrote: Ok thanks, I send them

neskaityta,

ADMOB <> META BIDDING - NO FILL

Hi On Mon, Nov 18, 2024, 5:25 AM Don Sur <katone...@gmail.com> wrote: Ok thanks, I send them

11-26

Billy Pilgrim profilio nuotrauka

Billy Pilgrim, … Mobile Ads SDK Forum Advisor5

11-25

Does AdMob automatically handle the result of an iOS AppTrackingTransparency authorization request?

Hi Billy, Thank you for getting back to us. Yes, AdMob automatically handles the result of an iOS

neskaityta,

Does AdMob automatically handle the result of an iOS AppTrackingTransparency authorization request?

Hi Billy, Thank you for getting back to us. Yes, AdMob automatically handles the result of an iOS

11-25

in profilio nuotrauka

in, Mobile Ads SDK Forum Advisor2

11-25

interstitial ad load time on android

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please note that the carrier network

neskaityta,

interstitial ad load time on android

Hi, Thank you for contacting the Mobile Ads SDK Support team. Please note that the carrier network

11-25

Ron Tzudik profilio nuotrauka

Ron Tzudik, Mobile Ads SDK Forum Advisor2

11-25

Gradle Build Failed

Hi, Could you please attempt to run our Google sample project to replicate the issue and confirm the

neskaityta,

Gradle Build Failed

Hi, Could you please attempt to run our Google sample project to replicate the issue and confirm the

11-25

Liran Barsisa profilio nuotrauka

Liran Barsisa, Mobile Ads SDK Forum Advisor3

11-25

Questions about "eCPM floor" of Admob ads

Your link just goes to a public "community" forum. Where can I contact official Admob

neskaityta,

Questions about "eCPM floor" of Admob ads

Your link just goes to a public "community" forum. Where can I contact official Admob

11-25

in profilio nuotrauka

in, … Mobile Ads SDK Forum Advisor6

11-25

"java.lang.String cannot be cast to java.lang.Object[]" multiple crashes

Hi, The issue is still under investigation. Once we receive any updates, we will intimate you.

neskaityta,

"java.lang.String cannot be cast to java.lang.Object[]" multiple crashes

Hi, The issue is still under investigation. Once we receive any updates, we will intimate you.

11-25

Hoàng Đỗ profilio nuotrauka

Hoàng Đỗ, Mobile Ads SDK Forum Advisor6

11-25

Upgrade GoogleAdsMod to the lastest and get error when click on ads

Hi, This (v9.4.0) was releases last week. Kindly check and get back to us if any issue you encounter.

neskaityta,

Upgrade GoogleAdsMod to the lastest and get error when click on ads

Hi, This (v9.4.0) was releases last week. Kindly check and get back to us if any issue you encounter.

11-25

Arjun Singh profilio nuotrauka

Arjun Singh, Mobile Ads SDK Forum Advisor4

11-22

AdMob Error - HTTP Response Code: 403

Hi Arjun Singh, Thank you for getting back to us. I'm deleting the previous thread from the forum

neskaityta,

AdMob Error - HTTP Response Code: 403

Hi Arjun Singh, Thank you for getting back to us. I'm deleting the previous thread from the forum

11-22

Christopher profilio nuotrauka

Christopher, Mobile Ads SDK Forum Advisor5

11-22

Problem with consent message for EU after publishing message for US.

For your sample apps downloaded from here: "https://github.com/googleads/googleads-mobile-

neskaityta,

Problem with consent message for EU after publishing message for US.

For your sample apps downloaded from here: "https://github.com/googleads/googleads-mobile-

11-22

Admob user profilio nuotrauka

Admob user, … Liran Barsisa18

11-22

How to contace Admob support?

The link you've provided of "Product Support Team" is of "Google AdMob Help

neskaityta,

How to contace Admob support?

The link you've provided of "Product Support Team" is of "Google AdMob Help

11-22

John Dipupo profilio nuotrauka

John Dipupo, Mobile Ads SDK Forum Advisor7

11-22

High crash rates caused by admob on instant games

IF IT WERE GOOGLE ITSELF LOSING MONEY, I'M SURE THIS WOULD BE FIXED IN HOURS!!! On Thursday,

neskaityta,

High crash rates caused by admob on instant games

IF IT WERE GOOGLE ITSELF LOSING MONEY, I'M SURE THIS WOULD BE FIXED IN HOURS!!! On Thursday,

11-22

Huy Le profilio nuotrauka

Huy Le, … Mobile Ads SDK Forum Advisor10

11-21

[Unity] Issues with Collapsible Banner Preload and BannerView.Hide() in Google Mobile Ads SDK

Hi, The issue is still under investigation. Once we receive any updates, we will intimate you.

neskaityta,

[Unity] Issues with Collapsible Banner Preload and BannerView.Hide() in Google Mobile Ads SDK

Hi, The issue is still under investigation. Once we receive any updates, we will intimate you.

11-21

DK DEV profilio nuotrauka

DK DEV, Mobile Ads SDK Forum Advisor5

11-21

App crash after App Open Ads on jailbroken IOS devices

Hi DK, Looking at the stack trace, the error seems to happening at the ilcpp UnityFramework layer.

neskaityta,

App crash after App Open Ads on jailbroken IOS devices

Hi DK, Looking at the stack trace, the error seems to happening at the ilcpp UnityFramework layer.

11-21

Kyosuke Noguchi profilio nuotrauka

Kyosuke Noguchi, … Mobile Ads SDK Forum Advisor5

11-21

The ads are not showing up.

Hi Kyosuke Noguchi, Thank you for providing the requested information. Upon checking your AdMob

neskaityta,

The ads are not showing up.

Hi Kyosuke Noguchi, Thank you for providing the requested information. Upon checking your AdMob

11-21

Alexander Khomenko profilio nuotrauka

Alexander Khomenko, … Mobile Ads SDK Forum Advisor5

11-21

NativeAdView not working correctly in jetpack compose

For posterity on this case, the root cause was a bug inside Jetpack Compose that was fixed in Compose

neskaityta,

NativeAdView not working correctly in jetpack compose

For posterity on this case, the root cause was a bug inside Jetpack Compose that was fixed in Compose

11-21

Jayesh Trivedi profilio nuotrauka

Jayesh Trivedi, Mobile Ads SDK Forum Advisor2

11-21

ANR due to long Binder transaction on main thread when device Volume is changed by user

Hi Jayesh, Thank you for contacting the Mobile Ads SDK Support team. I ran a Google sample project

neskaityta,

ANR due to long Binder transaction on main thread when device Volume is changed by user

Hi Jayesh, Thank you for contacting the Mobile Ads SDK Support team. I ran a Google sample project

11-21

Hasen profilio nuotrauka

Hasen, Mobile Ads SDK Forum Advisor3

11-20

Cannot link admob to firebase "Couldn't link to Firebase project. Try again"

Ok I'm guessing that was an automated response since you literally asked me to contact admob

neskaityta,

Cannot link admob to firebase "Couldn't link to Firebase project. Try again"

Ok I'm guessing that was an automated response since you literally asked me to contact admob

11-20

Nelson George profilio nuotrauka

Nelson George, … Mobile Ads SDK Forum Advisor10

11-20

Interstitial Ads - safe area iPhone 16

Hi, This issue in under investigation, i will intimate you once i get any update on this. Meanwhile,

neskaityta,

Interstitial Ads - safe area iPhone 16

Hi, This issue in under investigation, i will intimate you once i get any update on this. Meanwhile,

11-20

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