Groups keyboard shortcuts have been updated
Dismiss
See shortcuts

Policy issues:Google-served ads on screens with replicated content Must fix

109 views
Skip to first unread message

Ian

unread,
Dec 6, 2024, 2:03:58 AM12/6/24
to Google Mobile Ads SDK Developers
1-  The policy center is as such:截圖 2024-12-06 下午2.53.25.png

2-  And the screenshot is like this:
截圖 2024-12-06 下午2.53.47.png截圖 2024-12-06 下午2.54.02.png

I believe those login page show up in out app shouldn't be a problem. Could you help me check it, please. Very thank you. And if there is something we need to fix. Please let me know.

  • app ID:ca-app-pub-8836593984677243~1163774133
  • Mobile Ads SDK Version:V21
  • Platform being used:Android

Please kindly guide us
Best regards,

Mobile Ads SDK Forum Advisor

unread,
Dec 6, 2024, 2:23:04 AM12/6/24
to ian....@aotter.net, google-adm...@googlegroups.com

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

You need to fix some issues to restore regular ad serving. Start with "Must fix" issues and ensure your app meets AdMob Program Policies. Other issues are optional to fix, but recommended since they affect ad serving.

What to do 

To restore ads showing in your app:

  1. Review the policies and guidelines so you can understand and identify the issue
  2. Fix the issues in your app and make sure it complies with our policies and guidelines
  3. Upload the new version to the app store
  4. Request a review. Reviews typically take a week, but sometimes take longer.

Note: If you think the app already follows our policies and product restrictions, go to step 4 and request a review.

Kindly note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues. The next step for you would be to reach out to the Product Support Team as they are better equipped to address your concern and provide further assistance. 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGnhu:ref" (ADR-00277892)

Thanks,
 
Google Logo Mobile Ads SDK Team

Feedback
How was our support today?

rating1    rating2    rating3    rating4    rating5



Ian

unread,
Dec 7, 2024, 11:57:07 AM12/7/24
to Google Mobile Ads SDK Developers
Hi,
Thank you for your reply. We have ensured that our app complies with all relevant policies and product restrictions. Despite submitting multiple review requests, we continue to receive similar responses. We would appreciate more specific guidance on steps we can take to resolve this issue. Thank you.

Mobile Ads SDK Forum Advisor

unread,
Dec 9, 2024, 12:13:37 AM12/9/24
to ian....@aotter.net, google-adm...@googlegroups.com

Hi,

As mentioned earlier, kindly contact the Product support team as they are better equipped to address your query. Please be informed that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues.
 

Sandra Stella

unread,
Dec 9, 2024, 3:56:16 AM12/9/24
to Ian, Google Mobile Ads SDK Developers
I need help and support and I didn't want third party service and tracking and background check 

On Sat, Dec 7, 2024, 6:06 PM Ian <ian....@aotter.net> wrote:
Hi,
Thank you for your reply. We have ensured that our app complies with all relevant policies and product restrictions. Despite submitting multiple review requests, we continue to receive similar responses. We would appreciate more specific guidance on steps we can take to resolve this issue. Thank you.

On Friday, December 6, 2024 at 3:23:04 PM UTC+8 Mobile Ads SDK Forum Advisor wrote:

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

You need to fix some issues to restore regular ad serving. Start with "Must fix" issues and ensure your app meets AdMob Program Policies. Other issues are optional to fix, but recommended since they affect ad serving.

What to do 

To restore ads showing in your app:

  1. Review the policies and guidelines so you can understand and identify the issue
  2. Fix the issues in your app and make sure it complies with our policies and guidelines
  3. Upload the new version to the app store
  4. Request a review. Reviews typically take a week, but sometimes take longer.

Note: If you think the app already follows our policies and product restrictions, go to step 4 and request a review.

Kindly note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues. The next step for you would be to reach out to the Product Support Team as they are better equipped to address your concern and provide further assistance. 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGnhu:ref" (ADR-00277892)

Thanks,
 
Google Logo Mobile Ads SDK Team

Feedback
How was our support today?

rating1    rating2    rating3    rating4    rating5



--

---
You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/google-admob-ads-sdk/2df2f228-fe86-436f-935d-c99fb5d01013n%40googlegroups.com.

Mobile Ads SDK Forum Advisor

unread,
Dec 9, 2024, 5:28:06 AM12/9/24
to stella...@gmail.com, ian....@aotter.net, google-adm...@googlegroups.com
Hi Sandra Stella,

Please be informed that our support channel can only best assist you with regards to Mobile Ads SDK implementation and technical issues. Having said that, would you be able to confirm if you have any issues with the SDK? If so, kindly elaborate it here and give full context of your concern so we can guide you accordingly.

Mahmoud Alghool

unread,
Dec 10, 2024, 4:18:38 AM12/10/24
to Sandra Stella, Ian, Google Mobile Ads SDK Developers

Sandra Stella

unread,
Dec 10, 2024, 4:44:50 PM12/10/24
to Mahmoud Alghool, Ian, Google Mobile Ads SDK Developers
How can we help you? 
Reply all
Reply to author
Forward
0 new messages