HELP! How to change app status from "restricted ad serving" to "enabled ad serving".

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Promise Amadi

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Jun 1, 2019, 2:50:24 AM6/1/19

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Good morning Google Mobile Ads Official,

On May 28, 2019, I saw this message "Play App Disabled" on my Admob policy center and Google Play Store Console.

But, on May 30, 2019, I resolve the issue and my app was later published on Google Play Store but this message is still showing on my Google Admob policy center.

Please, I need your help so that my Google Admob app status will change from "restricted ad serving" to "enabled ad serving".

Thanks!

Regards,

Amadi Promise

UCScreenshot20190601073250.png

Mobile Ads SDK Forum Advisor Prod

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Jun 2, 2019, 8:51:55 PM6/2/19

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Hi Amadi,

Thank you for reaching out to us.

Kindly note that it may take some time for Google AdMob to clear your app of its policy violation and restore its ad serving after you fix it.
If the situation persists after a week, you may visit the AdMob Help Center for further assistance.

Regards,
Ziv Yves Sanchez
Mobile Ads SDK Team