AdMob on Android missing UI long standing issue getting apps banned

[Vlad S.]

Hello! I am developer of Solar2D, popular game engine you may know as Corona SDK. We had for a while complaints about broken ads on AdMob. This is very serious for us and multiple clients. Some of them got their apps blocked on (Google) Play Store because they use (Google) AdMob to show Ads and they don't have compliant UI.

Problem is following: display interstitial or rewarded ad, it doesn't have UI. No GUI. Putting phone to sleep and unblocking it shows AdMob GUI overlay with close button, information button etc. What is going on here?

Bot AdMob plugin and engine are completely open source.

I am getting barraged by customers whose apps are broken. We are using latest AdMob SDK (19.+) but it is still happening. It was happening when we were using 16+ and we was told to update. Moving to AndroidX and latest SDKs obviously didn't solve the issue. Are there any hints in implementation? Can I simulate somehow sleep/awake  (or just awake, I guess) to invalidate/force show AdMob UI?

[Vlad S.]

Just to be clear, here are two screenshots to display how it is and how it should be. Just reproduced the issue with play-services-ads:19.5.0

[Mobile Ads SDK Forum Advisor Prod]

Hi Vlad,

Thank you for reaching out to us. Could you please provide the following information for us to investigate the issue further?

• Specific Mobile Ads SDK version you are using
• Ad unit ID/s affected
• Charles log capturing the ad

Please don’t forget to provide the requested information via “Reply privately to author” option.


Regards,

Sherwin Diesta Mobile Ads SDK Team

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[Mirza Amjadulla Baig]

Dcgvtfrgedre

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[Mirza Amjadulla Baig]

Ghufrana...@gmail.com

On Oct 21, 2020 4:26 PM, "Mirza Amjadulla Baig" <ghufrana...@gmail.com> wrote:

Dcgvtfrgedre

On Oct 21, 2020 4:26 PM, "Mobile Ads SDK Forum Advisor Prod" <mobileadssdkforumadvisor@gmail.com> wrote:

Hi Vlad,

Thank you for reaching out to us. Could you please provide the following information for us to investigate the issue further?

• Specific Mobile Ads SDK version you are using
• Ad unit ID/s affected
• Charles log capturing the ad

Please don’t forget to provide the requested information via “Reply privately to author” option.


Regards,

Sherwin Diesta Mobile Ads SDK Team

ref:_00D1U1174p._5004Q26Awkv:ref

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To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsubscrib...@googlegroups.com.

[Mobile Ads SDK Forum Advisor Prod]

Hi Mirza,

Thank you for responding on this post. Is it possible to get a better description of the issue that you are experiencing so that we can better help you. Also if you could start a new post, this will help us to focus more on you and help to resolve what ever problems you are having.

Regards,

William Pescherine Mobile Ads SDK Team

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