Hi there,
There are a lot of factors in play that may have affected the serving of live ads on your end. Since you mentioned you were able to show Test Video Ads, then we can assume that your implementation is correct.
For us for further investigate this issue, can you provide to us the following information using the Reply Privately to Author option?
- The affected Ad Unit IDs
- Log messages obtained from Ad Events, preferably from HandleRewardBasedVideoFailedToLoad
Regards,
Joshua Lagonera
Mobile Ads SDK Team