Some interstitial ads can't be closed with close button!

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轩辕怡翔

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Apr 14, 2022, 7:59:31 PM4/14/22
to Google Mobile Ads SDK Developers
Hello,

A couple of days ago I noticed that interstitial ads can't be closed with close button. There haven't been any updates to the app for the last 1-2 months, so it looks like it's not caused by a code change in the app.

The only way these ads can be closed is to kill the app. Previously you could wait for 5 secs and then the ad could be closed with the close button, but that's not the case here now.

I tried a number of things, click everywhere I can and after many clicks, somehow I'm able to close it with the Back button.
The only option seems to be to stop the ads until this gets fixed.

Please let me know if you need any more information.

Thanks

Mobile Ads SDK Forum Advisor

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Apr 19, 2022, 10:49:12 AM4/19/22
to 312373...@gmail.com, google-adm...@googlegroups.com
Hello,

Thank you for reaching out to us.

For us to check this further, could you please provide a Charles log (see instruction here) capturing the ad via Reply to author?

Regards,
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Teejay Wennie
Mobile Ads SDK Team
 


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