Google Ads Enabling 2-Step Verification - is this genuine?

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A Hodgson

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Feb 25, 2022, 12:50:25 PM2/25/22
to Google Mobile Ads SDK Developers
Hi,

I've had an email claiming to be from Google Ads saying that 2-Step Verification needs to be enabled from 14th March.

Please can you confirm if this is genuine - I don't want to click the link 'Enable Now' without being certain.

kind regards
Andrew

Mobile Ads SDK Forum Advisor

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Mar 1, 2022, 9:52:45 AM3/1/22
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Hi Andrew,

Thank you for reaching out to us. However, I'm afraid that this forum can only provide support on the technicalities related to the code implementation of the Mobile Ads SDK. For account-related concern, we recommend that you reach out to the Product Support Team as they're the appropriate team that could help you in this.

Regards,
Google Logo
Teejay Wennie
Mobile Ads SDK Team
 


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A Hodgson

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Mar 1, 2022, 12:17:24 PM3/1/22
to Google Mobile Ads SDK Developers
Hi Teejay,

That's not really an answer, we both know that your Product Support Team never respond. I've yet to see any evidence that they actually exist.

Please find a different way to confirm if the following email supposedly sent by yourselves is genuine.

It was sent from: ads-accou...@google.com

kind regards
Andrew

Screenshot 2022-03-01 at 17.11.png

Mobile Ads SDK Forum Advisor

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Mar 2, 2022, 3:29:50 AM3/2/22
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Hi Andrew,

Thank you for your response.

With regard to your concern, kindly note that we are supporting technical concern with regard to Google Mobile Ads SDK. Since this is account verification of Google Ads, we recommend to reach out to the Google Ads Product support team.

Regards,

Google Logo
Princess Pamela
Mobile Ads SDK Team
 


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