Ads don't work on IOS, but works fine on Android.

[Dep]

Both test ads and production ads work fine on Android however not on IOS. Not even test ads. I am pretty sure integration is correct, I did add GADApplicationIdentifier and NSUserTrackingUsageDescription and SKAdNetworkItems to the info.plist and did all the SDK configuration according to documents.

I used a reverse proxy to see the request and AdMob initializes correctly, banner ads send a request to google and it receives a 200 (or 201) status code with empty content. Error message is [googleMobileAds/no-fill] Request Error: No ad to show.

 

As I said, this happens both on test ids and production ids.

I also tried a different banner id, but the weird thing is even the test ads do not work.

Hoping to get some support. Sadly I couldn't email because every time I try to select "Email" from the contact option, it gives me "Something went wrong. Please try again."

[Dep]

@mobileadssdk I am not sure how to write private information (like publisher id, app id, etc.) so please let me know how can I put additional details. The IOS app is currently live with the current implementation, feel free to check it yourself. Thanks.

[Dep]

I just confirmed that the SDK implementation is correct with a fresh new app (new bundle identifier). So I am guessing this is some kind of a blacklist station for my bundle identifier. Not sure if it's from Google or Apple. On Admob, the app seems approved and ready to serve ads so I am really confused. And Like I said in my first post, there is no way for me to contact by selecting Email as the form gives me an error called "Something went wrong. Please try again." I would really appreciate further support from mobileadssdk team. From the looks of it, there is no way to contact someone from google except this.

Thanks.

[Mobile Ads SDK Forum Advisor]

Hi Dep,

 

Thanks for reaching out.

 

Could you please provide the following information to assist me in helping you with your issue, via the “Reply to author” button:

• App ID
• App Unit ID
• Publisher ID
• A sample project or code if possible.

 

Can you please also verify if you have followed the steps in this guide to enable test ads?

Regards,

 

Chris

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[Dep]

Hi Chris, 

Sent you the requested information via the "Reply to author" button.

Thanks!