TCF Provider settings are not restored

[markenapps]

Users are complaining because the settings of the TCF providers within the consent form are not restored when they edit the consent options again.

Why is this the case and is it a problem? What can I tell my users?

[Mobile Ads SDK Forum Advisor]

Hi,

I raised the bug. Please be assured that our team is actively working on it and one of my team members will reach out to you once we have an update on this. Meanwhile, your patience is highly appreciated.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tPIPt:ref" (ADR-00232410)

Thanks,
 

Mobile Ads SDK Team

[markenapps]

Any news on this?

[Mobile Ads SDK Forum Advisor]

Hi,

The consent message visually displays the default consent choices and selections every time the message is displayed. However, the user's consent choices are saved to local storage after the user makes a consent decision. For more information, kindly refer to this.

[markenapps]

I cannot confirm that the settings are restored. If I make settings in the same session and then open the form again with showPrivacyOptionsForm, the settings are gone.

[Mobile Ads SDK Forum Advisor]

Hi,

I have discussed this within the team and got to know it's an intended behavior. The selected items will not save.

Thanks.