DFP Interstitial Video not working

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Thitipong Krungkaew

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Aug 11, 2014, 1:45:26 AM8/11/14
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I use google ads Unity plugin and try to display a video on Android via DFP and got this error log:

E/Ads (22330): JS: Viewport argument value "device-width;" for key "width" not recognized. Content ignored. (null:5)
I/Ads (22330): JS: Viewport argument value "1.0;" for key "initial-scale" was truncated to its numeric prefix. (null:5)
I/Ads (22330): JS: Viewport argument value "1.0;" for key "minimum-scale" was truncated to its numeric prefix. (null:5)
I/Ads (22330): JS: Viewport argument value "1.0;" for key "maximum-scale" was truncated to its numeric prefix. (null:5)
I/Ads (22330): JS: Viewport argument value "0;" for key "user-scalable" was truncated to its numeric prefix. (null:5)


Though, I was able to show an image ad with no problem. Is there anything I need to config specially for video ads?


Eric Leichtenschlag

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Aug 13, 2014, 1:06:49 PM8/13/14
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These warnings make it sound like the creative isn't setting the viewport meta tag correctly. Can you double check your creative?

Thanks,
Eric

Thitipong Krungkaew

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Aug 14, 2014, 1:55:36 AM8/14/14
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I'm using DFP's creative template for mobile interstitial video, I'm not sure where can I set the viewport meta tag.


Here is where I select the template for my video creative. (Under Creatives > Add Creative)


Here is how the console look for that mobile video creative, as you can see there is nothing much that I can config.

Eric Leichtenschlag

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Aug 15, 2014, 4:24:49 PM8/15/14
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Ok, if you're using DFP's creative template then you can't set it yourself, and the template should be implementing it correctly.

Do you have an ad unit I could try to fetch that interstitial? I'd like to see if it's a particular issue with Unity or not. Also, what device/OS version are you running this on?

Thanks,
Eric
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