AdMob sample AD works in Unity, but doesn't work on actual android device.

[Iaroslav Fedorak]

My game implements rewarded ad. I'm using sample ad unit ID from admob. It works perfectly when I test it in Unity editor. But when I compliling aab file, upload it to google play console and enable internal testing - it just doesn't work. Ad doesn't show.

Please, help me to resolve this issue.

[Iaroslav Fedorak]

I'm using this code to initialize:

MobileAds.Initialize(AdsInitialized);

but it looks like when on device, callback is never called. So ads just don't initialize.

[Mobile Ads SDK Forum Advisor]

Hi Laroslav,

 

Thank you for reaching out to us.

 

For us to further check this, can you provide us the following details below privately?

 

• Sample app project where the behavior is reproducible
• Steps to replicate
• SDK version
• Device name and versions affected
• Mediation network (if any)
• App ID

 

You can provide the following details via reply privately to author option or directly provide it to the link below.

 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

 

1. Navigate to

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2. Fill out all fields, and attach your file(s).

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Regards,

Princess Pamela Mobile Ads SDK Team

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[Iaroslav Fedorak]

Replied privately. Looking forward for your response!

[Mobile Ads SDK Forum Advisor]

Hi Iaroslav,

 

Thank you for your response.

 

I've checked your provided play store link, but unable to open it in my end since you've mentioned it is not yet publish. Since you've mentioned that you're using our sample ad unit id and unable to display it in actual android device, we may need a sample minimal project implementation where this is happening for us to further check. Kindly note that, in providing aab file, we can't further debug your implementation on that since we just need it to be installed on the device.