Hi,
Thank you for contacting the Mobile Ads SDK Support team.
It is always recommended to keep the SDKs up to date to avoid such issues. As of today, the latest version of unity is 9.2.1.
Could you confirm whether you have enabled the Optimize initialization inorder to enhance the overall responsiveness of ads and help prevent “Application Not Responding" (ANR) errors on your app.
If the issue still persists, kindly provide us the below information privately so that we can gain full visibility of your implementation:
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files via reply to author option or by performing the following steps:
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2. Fill out all fields, and attach your file(s).
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
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Mobile Ads SDK Team |
Hi,
Kindly be informed that we have received empty files. As we requested earlier please provide us with the following information:
Kontol
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Yes it's uploaded
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Hi,
The received files do not have any information which is useful for us to investigate the issue. The files only contain images and files which have nothing in it.
For us to check and investigate we need the earlier requested details.