FailToReceiveAdWithError - NSError domain: @"com.google.ads" - code: 13

[Haozheng Jin]

Hi,

I want to update a new version for my app. And I find admob cannot receive ads properly with the error code 13.

Anyone knows what does "code 13" mean?

Thanks in advance，

Jin

[Vu Chau (MobileAds SDK Team)]

Hi Haozheng,

It looks like the response received from the server was invalid.  Would you mind sharing your ad unit ID so we can try to replicate the issue on our end?

Vu Chau

Mobile Ads SDK Team

[Haozheng Jin]

Hi, thanks for the reply!  Here's my unit ID.  Ad unit ID: ca-app-pub-6601442696873249/4146389814  And I did open a new unit ID which is Ad unit ID: ca-app-pub-6601442696873249/5422801015. They both have the same issue.

[Ritesh Malik]

Hi,

     I too have the same issue but the banner ads are fine, i only have problem with the interstitial ads, it gives the same error "Interstitial loading error: Error Domain=com.google.ads Code=13 "Request Error: Received invalid response." UserInfo={NSLocalizedDescription=Request Error: Received invalid response., NSLocalizedFailureReason=Request Error: Received invalid response.}"

Thanks in Advance

[Vu Chau (MobileAds SDK Team)]

Hi all,

Please confirm if you are able to reproduce the error in our sample app (using your production ad unit ID, and our test ad).  If so, what are the steps that lead to it?  Feel free to provide us with as much relevant info as possible.

@Haozheng: I tested both your ad unit IDs in our sample app and I was able to get banner ads to serve (i.e. no error encountered).  See attached screenshot.

How often is this issue happening (do you see any banner at some point)? You may proxy traffic via Charles and debug it to see if the ad response you get is valid.

@Ritesh: Are you able to provide your interstitial ad unit IDs?  Is this issue happening for all interstitials, including our test ad?

Thanks,

Vu Chau

Mobile Ads SDK Team

[Haozheng Jin]

Hi, Vu Chau. Thanks for your support!  I checked your example project settings and found it's because IOS9 change of apple. Check App Transport Security @ https://developer.apple.com/library/prerelease/ios/releasenotes/General/WhatsNewIniOS/Articles/iOS9.html#//apple_ref/doc/uid/TP40016198-DontLinkElementID_13.

@Ritesh : Add the following lines to "info.plist" can solve the problem. 

<key>NSAppTransportSecurity</key><dict> 

<key>NSAllowsArbitraryLoads</key> 

<true/></dict>

[Vu Chau (MobileAds SDK Team)]

Hi all,

Glad that adding the exception to handle ATS resolves the issue!

Let us know if you need anything else,

Vu Chau

Mobile Ads SDK Team

[Dmytro Rozumeyenko]

I also have this problem with interstitial ads. 

AdUnitID ca-app-pub-5114831496236448/1060598617 

XCode 7.1, adMob 7.6.0, iOS 9.1 iPhone 6S and simulator.

I installed the test app and it turns out there's no problem there even with my AdUnitID.

I started experimenting and found that getting rid of libAdapterIAd.a from frameworks resolves the problem, I can see full screen banners as well.

Of course I get <Google> Cannot find an ad network adapter with the name(s): (

    GADMAdapterIAd

)

message in the console.

So probably mediation doesn't work, does it?

Can I get that GADMAdapterIAd  that doesn't contain the problem or what should I do to mediate the ad?

середа, 18 листопада 2015 р. 19:28:07 UTC+2 користувач Vu Chau (MobileAds SDK Team) написав:

[Vu Chau (MobileAds SDK Team)]

Hi Dmytro,

What was the error message you received when you were mediating with iAd?  I wasn't able to produce any errors.  Please see attached screenshot.

Thanks,

Vu Chau

Mobile Ads SDK Team

[Dmytro Rozumeyenko]

The error is:

"Interstitial loading error: Error Domain=com.google.ads Code=13 "Request Error: Received invalid response." UserInfo={NSLocalizedDescription=Request Error: Received invalid response., NSLocalizedFailureReason=Request Error: Received invalid response.}"

You have just repeated what I told — there's no problem if I get ad without mediation adapter GADMAdapterIAd like you did in your example.

Do I actually need this mediation adapter 'GADMAdapterIAd' in my Frameworks to mediate with iAd?

What screenshot you expect me to attach?

[Vu Chau (MobileAds SDK Team)]

Hi Dmytro,

Could you please send over your zipped project?  Make sure to include steps, if necessary, that result in this error.  If you prefer that we contact you directly, make a note in your response and I'll reach out to you offline.

Thanks,

Vu Chau

Mobile Ads SDK Team

[Dmytro Rozumeyenko]

Yeah. I'd prefer skype if it's possible, my iD is acitegrenys_10

I'll be online about 2 hrs now

понеділок, 14 грудня 2015 р. 22:14:34 UTC+2 користувач Vu Chau (MobileAds SDK Team) написав:

[Xiaoqiong Rong]

I have the same issue here with my unit id:ca-app-pub-1994772182862489/4030555456

I tried your sample id, it works fine. 

Can you check at your end?

[SUDHIR PARDESHI]

I also have same issue,

I have developed NATIVE adMob in my application by coping code from Sample Application given by google from below URL
https://github.com/googleads/googleads-mobile-ios-examples/tree/master/Objective-C/admob/NativeExample

Problem:
I am getting Error by using my AdUnitID:
<GADAdLoader: 0x1799f250> failed with error: Request Error: No ad to show.

But when i use test key given in Google sample app than my application native ads are working fine.

So What is the problem with my native Ad unitId ?

Google Native AdUnitID : ca-app-pub-3940256099942544/3986624511
My App Native AdUnitID : ca-app-pub-3415315092173981/2210049154

Update: When i put "testDevices" with my application UnitID than my application native ads are working fine. but when i remove
"testDevices" than getting same error.

[Vivek Vishwakarma]

Hi Haozheng Jin,

I have same issue even after adding the keys in .plist file. Specifications are as follows:

Platform: Xamarin Forms iOS

iOS Version: 10.3

Device: iOS Simulator for 6, 6s plus, 7, 7s plus

Initially we thought it is a problem with iOS version 10.3 but same works on iPhone 5c with iOS version 10.3.

Thanks in advance.

[Deepika Uragayala- MobileAds SDK team]

Hi Vivek,

We do not provide support for Xamarin implementations. See if you are able to reproduce the issue with our sample apps and let us know. It sounds like a serving issue based on the original post.

Regards,

Deepika Uragayala

Mobile Ads SDK Team

[Vivek Vishwakarma]

Hi Deepika,

Thanks for your reply. 

I have followed this blog for integrating AdMob in my iOS app.

http://motzcod.es/post/154696375922/xamarinforms-google-admob-ads-in-ios 

Let me know if there is anything missing in this blog.

Thanks,

Vivek Vishwakarma

[Deepika Uragayala- MobileAds SDK team]

Hi Vivek,

As previously mentioned, we do not provide support for Xamarin implementations. Our SDK team provide support to only native Android and iOS implementations.

Regards,

Deepika Uragayala

Mobile Ads SDK Team

[Vivek Vishwakarma]

Hi Deepika,

Thanks but could you please let me know if it is planned to provide support in near future? If yes then how long?

I would love to provide you a sample Xamarin Forms app with AdMob working if you want?

Thanks,

Vivek Vishwakarma

[Deepika Uragayala- MobileAds SDK team]

Hi Vivek,

We don't have any plans to provide support for Xamarin at this moment. However, I will share your interest with the rest of the team and you can monitor our blog for all kind of new updates.

Regards,

Deepika Uragayala

Mobile Ads SDK Team