sound whis ad show

[Франческо Бертолуччи]

Hello everyone. Just i want add admob ios unity plugin in my game i have big trouble whis intertitial shoping. Whan i called metod show sound in my game not disable and i have sound untertitial and sound my game. What is this? and how i can privede fix this bug?

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi there,

From what I have understood from your question, there are sounds still playing from your app when the interstitial ads show. Is that correct? If not, can you describe your problem a bit more?

Moving forward, you would have to mute your game sounds manually when you show your Interstitial Ad, and add them back after the Interstitial Ad is closed via the OnAdClosed ad event handler.

Regards,

Joshua Lagonera

Mobile Ads SDK Team

[Франческо Бертолуччи]

четверг, 1 сентября 2016 г., 13:34:35 UTC+3 пользователь Joshua Lagonera (Mobile Ads SDK Team) написал:

Hi there,

From what I have understood from your question, there are sounds still playing from your app when the interstitial ads show. Is that correct?

Yes its true. So why in android build i havent this problems and my unity app suspeded when ad showing?
Whith best regads Franchesko.

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi Franchesko,

Your app is crashing when showing an Interstitial Ad for Android, but on iOS, the Interstitial Ads loads perfectly? 

If so, can you provide us the following details using the Reply privately to author option so we may investigate further?

• The Ad Unit IDs you are using for iOS and Android
• A sample code snippet or sample project where you can recreate the issue.
• A complete crash log when your app crashes/suspends
• If possible, some logs from Charles Logs

Additionally, can you confirm if you can replicate the issue on our sample apps?

Regards,

Joshua Lagonera

Mobile Ads SDK Team

[Франческо Бертолуччи]

четверг, 1 сентября 2016 г., 14:09:19 UTC+3 пользователь Joshua Lagonera (Mobile Ads SDK Team) написал:

Hi Franchesko,

Your app is crashing when showing an Interstitial Ad for Android, but on iOS, the Interstitial Ads loads perfectly? 

If so, can you provide us the following details using the Reply privately to author option so we may investigate further?

• The Ad Unit IDs you are using for iOS and Android
• A sample code snippet or sample project where you can recreate the issue.
• A complete crash log when your app crashes/suspends
• If possible, some logs from Charles Logs

Additionally, can you confirm if you can replicate the issue on our sample apps?

Regards,

Joshua Lagonera

Mobile Ads SDK Team

On Thursday, September 1, 2016 at 6:45:43 PM UTC+8, Франческо Бертолуччи wrote:

 Joshua, on Android ad work perfectly. Whan i start showind Ad my app on android stay on suspend, and background music not work. When i close ad on android my app starting and music play. Its good work ad.

On IOS when i start show ad my game have some trouble whis suspending and my back music work when ad showing,

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi Franchesko,

For iOS, you would have to handle muting your game audio before showing your Interstitial Ad. You can add back your audio after the Interstitial Ad closes using the OnAdClosed ad event handler. Please look at our official documentation (under Unity > Ad Events) for more information on how to implement Ad Events.

Regards,

Joshua Lagonera

Mobile Ads SDK Team