ANR : Broadcast of Intent { act=android.intent.action.SCREEN_OFF flg=0x58200010 }

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syed haroon ghazanfar

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Feb 19, 2021, 12:47:11 AM2/19/21

to Google Mobile Ads SDK Developers

We're facing this ANR and another ANR from a long time and its directly affecting our hardwork, installs and revenue. If we remove Admob than ANRs goes to 0. Also we're unable to reproduce the ANR on our same android version devices.

Devices: Mostly Chinese Mobiles liek Oppo, Redmi, Huawei, Tecno, Vivo etc

Unity :2018.4.7f1

Latest GoogleMobileAds-native v5.4.0.90

Issue with: Android 9, Android 8.1

Here is the complete Stack Trace from Google Play Console

Type

"main" prio=5 tid=1 Native

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#00 pc 000000000001edac /system/lib64/libc.so (syscall+28) #00 pc 00000000000d8024 /system/lib64/libart.so (art::ConditionVariable::WaitHoldingLocks(art::Thread*)+148) #00 pc 0000000000520938 /system/lib64/libart.so (art::GoToRunnable(art::Thread*) (.llvm.3940061660)+480) #00 pc 0000000000520714 /system/lib64/libart.so (art::JniMethodEnd(unsigned int, art::Thread*)+28) at android.content.res.AssetManager.nativeSetConfiguration (Native method) at android.content.res.AssetManager.setConfiguration (AssetManager.java:1253) at android.content.res.ResourcesImpl.updateConfiguration (ResourcesImpl.java:521) at android.app.ResourcesManager.applyConfigurationToResourcesLocked (ResourcesManager.java:1098) at android.app.ActivityThread.handleConfigurationChanged (ActivityThread.java:5522) at android.app.ActivityThread.handleConfigurationChanged (ActivityThread.java:5484) at android.app.servertransaction.ConfigurationChangeItem.execute (ConfigurationChangeItem.java:42) at android.app.servertransaction.TransactionExecutor.executeCallbacks (TransactionExecutor.java:113) at android.app.servertransaction.TransactionExecutor.execute (TransactionExecutor.java:71) at android.app.ActivityThread$H.handleMessage (ActivityThread.java:2029) at android.os.Handler.dispatchMessage (Handler.java:106) at android.os.Looper.loop (Looper.java:233) at android.app.ActivityThread.main (ActivityThread.java:7212) at java.lang.reflect.Method.invoke (Native method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:499) at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:942)

content_copy

Type

"Jit thread pool worker thread 0" daemon prio=5 tid=2 Native

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content_copy

Type

"FinalizerDaemon" daemon prio=5 tid=4 Waiting

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at java.lang.Object.wait (Native method) at java.lang.Object.wait (Object.java:422) at java.lang.ref.ReferenceQueue.remove (ReferenceQueue.java:188) at java.lang.ref.ReferenceQueue.remove (ReferenceQueue.java:209) at java.lang.Daemons$FinalizerDaemon.runInternal (Daemons.java:237) at java.lang.Daemons$Daemon.run (Daemons.java:108) at java.lang.Thread.run (Thread.java:764)

content_copy

Type

"FinalizerWatchdogDaemon" daemon prio=5 tid=5 Sleeping

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at java.lang.Thread.sleep (Native method) at java.lang.Thread.sleep (Thread.java:373) at java.lang.Thread.sleep (Thread.java:314) at java.lang.Daemons$FinalizerWatchdogDaemon.sleepFor (Daemons.java:347) at java.lang.Daemons$FinalizerWatchdogDaemon.waitForFinalization (Daemons.java:369) at java.lang.Daemons$FinalizerWatchdogDaemon.runInternal (Daemons.java:286) at java.lang.Daemons$Daemon.run (Daemons.java:108) at java.lang.Thread.run (Thread.java:764)

content_copy

Type

"ReferenceQueueDaemon" daemon prio=5 tid=7 Waiting

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at java.lang.Object.wait (Native method) at java.lang.Daemons$ReferenceQueueDaemon.runInternal (Daemons.java:183) at java.lang.Daemons$Daemon.run (Daemons.java:108) at java.lang.Thread.run (Thread.java:764)

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Type

"Binder:13482_1" prio=5 tid=8 Native

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#00 pc 000000000007124c /system/lib64/libc.so (__ioctl+4) #00 pc 00000000000291f8 /system/lib64/libc.so (ioctl+136) #00 pc 000000000005ba14 /system/lib64/libbinder.so (android::IPCThreadState::talkWithDriver(bool)+260) #00 pc 000000000005bbf0 /system/lib64/libbinder.so (android::IPCThreadState::getAndExecuteCommand()+24) #00 pc 000000000005c354 /system/lib64/libbinder.so (android::IPCThreadState::joinThreadPool(bool)+76) #00 pc 000000000007ce54 /system/lib64/libbinder.so (android::PoolThread::threadLoop()+28) #00 pc 000000000000fb80 /system/lib64/libutils.so (android::Thread::_threadLoop(void*)+280) #00 pc 00000000000b85ac /system/lib64/libandroid_runtime.so (android::AndroidRuntime::javaThreadShell(void*)+140) #00 pc 0000000000084c94 /system/lib64/libc.so (__pthread_start(void*)+36) #00 pc 000000000002344c /system/lib64/libc.so (__start_thread+68)

content_copy

Type

"Binder:13482_2" prio=5 tid=9 Native

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content_copy

Type

"Binder:13482_3" prio=5 tid=10 Native

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content_copy

Type

"Profile Saver" daemon prio=5 tid=11 Native

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#00 pc 000000000001edb0 /system/lib64/libc.so (syscall+32) #00 pc 00000000000d8450 /system/lib64/libart.so (art::ConditionVariable::TimedWait(art::Thread*, long, int)+168) #00 pc 0000000000328d64 /system/lib64/libart.so (art::ProfileSaver::Run()+588) #00 pc 000000000032c0bc /system/lib64/libart.so (art::ProfileSaver::RunProfileSaverThread(void*)+92) #00 pc 0000000000084c94 /system/lib64/libc.so (__pthread_start(void*)+36) #00 pc 000000000002344c /system/lib64/libc.so (__start_thread+68)

content_copy

Type

"firebase-installations-executor-1" prio=5 tid=12 TimedWaiting

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at java.lang.Object.wait (Native method) at java.lang.Thread.parkFor$ (Thread.java:2137) at sun.misc.Unsafe.park (Unsafe.java:358) at java.util.concurrent.locks.LockSupport.parkNanos (LockSupport.java:230) at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos (AbstractQueuedSynchronizer.java:2101) at java.util.concurrent.LinkedBlockingQueue.poll (LinkedBlockingQueue.java:467) at java.util.concurrent.ThreadPoolExecutor.getTask (ThreadPoolExecutor.java:1091) at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1152) at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:641) at java.lang.Thread.run (Thread.java:764)

content_copy

Type

"ScionFrontendApi" prio=5 tid=13 TimedWaiting

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content_copy

Type

"queued-work-looper" prio=5 tid=14 Native

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#00 pc 0000000000071160 /system/lib64/libc.so (__epoll_pwait+8) #00 pc 00000000000141c0 /system/lib64/libutils.so (android::Looper::pollInner(int)+144) #00 pc 000000000001408c /system/lib64/libutils.so (android::Looper::pollOnce(int, int*, int*, void**)+60) #00 pc 0000000000127264 /system/lib64/libandroid_runtime.so (android::android_os_MessageQueue_nativePollOnce(_JNIEnv*, _jobject*, long, int)+44) at android.os.MessageQueue.nativePollOnce (Native method) at android.os.MessageQueue.next (MessageQueue.java:326) at android.os.Looper.loop (Looper.java:190) at android.os.HandlerThread.run (HandlerThread.java:65)

content_copy

Type

"pool-3-thread-1" prio=5 tid=15 Waiting

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at java.lang.Object.wait (Native method) at java.lang.Thread.parkFor$ (Thread.java:2137) at sun.misc.Unsafe.park (Unsafe.java:358) at java.util.concurrent.locks.LockSupport.park (LockSupport.java:190) at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await (AbstractQueuedSynchronizer.java:2059) at java.util.concurrent.LinkedBlockingQueue.take (LinkedBlockingQueue.java:442) at java.util.concurrent.ThreadPoolExecutor.getTask (ThreadPoolExecutor.java:1092) at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1152) at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:641) at java.lang.Thread.run (Thread.java:764)

content_copy

Type

"pool-3-thread-2" prio=5 tid=16 Waiting

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at java.lang.Object.wait (Native method) at java.lang.Thread.parkFor$ (Thread.java:2137) at sun.misc.Unsafe.park (Unsafe.java:358) at java.util.concurrent.locks.LockSupport.park (LockSupport.java:190) at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await (AbstractQueuedSynchronizer.java:2059) at java.util.concurrent.LinkedBlockingQueue.take (LinkedBlockingQueue.java:442) at java.util.concurrent.ThreadPoolExecutor.getTask (ThreadPoolExecutor.java:1092) at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1152) at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:641) at java.lang.Thread.run (Thread.java:764)

content_copy

Type

"pool-3-thread-3" prio=5 tid=17 Waiting

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at java.lang.Object.wait (Native method) at java.lang.Thread.parkFor$ (Thread.java:2137) at sun.misc.Unsafe.park (Unsafe.java:358) at java.util.concurrent.locks.LockSupport.park (LockSupport.java:190) at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await (AbstractQueuedSynchronizer.java:2059) at java.util.concurrent.LinkedBlockingQueue.take (LinkedBlockingQueue.java:442) at java.util.concurrent.ThreadPoolExecutor.getTask (ThreadPoolExecutor.java:1092) at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1152) at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:641) at java.lang.Thread.run (Thread.java:764)

content_copy

Type

"pool-3-thread-4" prio=5 tid=18 Waiting

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at java.lang.Object.wait (Native method) at java.lang.Thread.parkFor$ (Thread.java:2137) at sun.misc.Unsafe.park (Unsafe.java:358) at java.util.concurrent.locks.LockSupport.park (LockSupport.java:190) at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await (AbstractQueuedSynchronizer.java:2059) at java.util.concurrent.LinkedBlockingQueue.take (LinkedBlockingQueue.java:442) at java.util.concurrent.ThreadPoolExecutor.getTask (ThreadPoolExecutor.java:1092) at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1152) at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:641) at java.lang.Thread.run (Thread.java:764)

content_copy

Type

"UnityMain" prio=5 tid=19 Native

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Type

"Measurement Worker" prio=5 tid=20 TimedWaiting

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at java.lang.Object.wait (Native method) at java.lang.Object.wait (Object.java:422) at ij.run (com.google.android.gms.dynamite_measurementdynamite@210214066@21.02.14 (100406-0):7)

content_copy

Type

"luckmoney" prio=5 tid=21 Native

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Type

"OkHttp ConnectionPool" daemon prio=5 tid=22 TimedWaiting

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at java.lang.Object.wait (Native method) at com.android.okhttp.ConnectionPool$1.run (ConnectionPool.java:101) at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1167) at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:641) at java.lang.Thread.run (Thread.java:764)

content_copy

Type

"Okio Watchdog" daemon prio=5 tid=23 TimedWaiting

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at java.lang.Object.wait (Native method) at com.android.okhttp.okio.AsyncTimeout.awaitTimeout (AsyncTimeout.java:323) at com.android.okhttp.okio.AsyncTimeout.access$000 (AsyncTimeout.java:40) at com.android.okhttp.okio.AsyncTimeout$Watchdog.run (AsyncTimeout.java:286)

content_copy

Type

"UnityChoreographer" prio=5 tid=24 Native

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content_copy

Type

"AdWorker(Default) #1" prio=5 tid=25 TimedWaiting

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at java.lang.Object.wait (Native method) at java.lang.Thread.parkFor$ (Thread.java:2137) at sun.misc.Unsafe.park (Unsafe.java:358) at java.util.concurrent.locks.LockSupport.parkNanos (LockSupport.java:230) at java.util.concurrent.SynchronousQueue$TransferStack.awaitFulfill (SynchronousQueue.java:461) at java.util.concurrent.SynchronousQueue$TransferStack.transfer (SynchronousQueue.java:362) at java.util.concurrent.SynchronousQueue.poll (SynchronousQueue.java:937) at java.util.concurrent.ThreadPoolExecutor.getTask (ThreadPoolExecutor.java:1091) at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1152) at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:641) at java.lang.Thread.run (Thread.java:764)

content_copy

Type

"UnityAdsInitializeThread" prio=5 tid=26 TimedWaiting

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at java.lang.Object.wait (Native method) at java.lang.Object.wait (Object.java:422) at android.os.ConditionVariable.block (ConditionVariable.java:128) at com.unity3d.services.core.webview.WebViewApp.create (WebViewApp.java:326) at com.unity3d.services.core.configuration.InitializeThread$InitializeStateCreate.execute (InitializeThread.java:441) at com.unity3d.services.core.configuration.InitializeThread.run (InitializeThread.java:43)

content_copy

Type

"AdWorker(Default) #2" prio=5 tid=27 TimedWaiting

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at java.lang.Object.wait (Native method) at java.lang.Thread.parkFor$ (Thread.java:2137) at sun.misc.Unsafe.park (Unsafe.java:358) at java.util.concurrent.locks.LockSupport.parkNanos (LockSupport.java:230) at java.util.concurrent.SynchronousQueue$TransferStack.awaitFulfill (SynchronousQueue.java:461) at java.util.concurrent.SynchronousQueue$TransferStack.transfer (SynchronousQueue.java:362) at java.util.concurrent.SynchronousQueue.poll (SynchronousQueue.java:937) at java.util.concurrent.ThreadPoolExecutor.getTask (ThreadPoolExecutor.java:1091) at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1152) at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:641) at java.lang.Thread.run (Thread.java:764)

content_copy

Type

"AdWorker(NG) #1" prio=5 tid=28 TimedWaiting

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at java.lang.Object.wait (Native method) at java.lang.Thread.parkFor$ (Thread.java:2137) at sun.misc.Unsafe.park (Unsafe.java:358) at java.util.concurrent.locks.LockSupport.parkNanos (LockSupport.java:230) at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos (AbstractQueuedSynchronizer.java:2101) at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take (ScheduledThreadPoolExecutor.java:1132) at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take (ScheduledThreadPoolExecutor.java:849) at java.util.concurrent.ThreadPoolExecutor.getTask (ThreadPoolExecutor.java:1092) at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1152) at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:641) at java.lang.Thread.run (Thread.java:764)

content_copy

Type

"Signal Catcher" daemon prio=5 tid=3 Runnable

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#00 pc 00000000003c9e3c /system/lib64/libart.so (art::DumpNativeStack(std::__1::basic_ostream<char, std::__1::char_traits<char>>&, int, BacktraceMap*, char const*, art::ArtMethod*, void*, bool)+220) #00 pc 000000000049ac24 /system/lib64/libart.so (art::Thread::DumpStack(std::__1::basic_ostream<char, std::__1::char_traits<char>>&, bool, BacktraceMap*, bool) const+412) #00 pc 00000000004b4e34 /system/lib64/libart.so (art::DumpCheckpoint::Run(art::Thread*)+996) #00 pc 00000000004adb08 /system/lib64/libart.so (art::ThreadList::RunCheckpoint(art::Closure*, art::Closure*)+488) #00 pc 00000000004acf4c /system/lib64/libart.so (art::ThreadList::Dump(std::__1::basic_ostream<char, std::__1::char_traits<char>>&, bool)+1036) #00 pc 00000000004aca54 /system/lib64/libart.so (art::ThreadList::DumpForSigQuit(std::__1::basic_ostream<char, std::__1::char_traits<char>>&)+884) #00 pc 000000000047a7b4 /system/lib64/libart.so (art::Runtime::DumpForSigQuit(std::__1::basic_ostream<char, std::__1::char_traits<char>>&)+188) #00 pc 0000000000488324 /system/lib64/libart.so (art::SignalCatcher::HandleSigQuit()+1372) #00 pc 0000000000486f50 /system/lib64/libart.so (art::SignalCatcher::Run(void*)+256) #00 pc 0000000000084c94 /system/lib64/libc.so (__pthread_start(void*)+36) #00 pc 000000000002344c /system/lib64/libc.so (__start_thread+68)

content_copy

Type

"HeapTaskDaemon" daemon prio=5 tid=6 WaitingForTaskProcessor

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#00 pc 000000000001edb0 /system/lib64/libc.so (syscall+32) #00 pc 00000000000d8450 /system/lib64/libart.so (art::ConditionVariable::TimedWait(art::Thread*, long, int)+168) #00 pc 0000000000231134 /system/lib64/libart.so (art::gc::TaskProcessor::GetTask(art::Thread*)+476) #00 pc 00000000002319c8 /system/lib64/libart.so (art::gc::TaskProcessor::RunAllTasks(art::Thread*)+96) at dalvik.system.VMRuntime.runHeapTasks (Native method) at java.lang.Daemons$HeapTaskDaemon.runInternal (Daemons.java:480) at java.lang.Daemons$Daemon.run (Daemons.java:108) at java.lang.Thread.run (Thread.java:764)

Mobile Ads SDK Forum Advisor Prod

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Feb 19, 2021, 3:51:23 AM2/19/21

to haroon....@gmail.com, google-adm...@googlegroups.com

Hi Syed,

Thank you for reaching out to us.

Could you kindly try updating Unity to the latest versions first (such as 2020.2.5) to see if this would alleviate the issue? Also, there seems to be exactly only one reference to the AdMob SDK in the stack traces you've provided (specifically, com.google.android.gms.dynamite_measurementdynamite), so I'm afraid that this is proving to be quite a bit of a challenge to pin the ANR to AdMob itself.

With that in mind, could you kindly provide the details below (via Reply to author, or a direct, private reply to this email) so that I can investigate the issue?

Frequency of crashes (you may provide relevant screenshots, e.g. Crashlytics)

Ziv Yves Sanchez
Mobile Ads SDK Team

ref:_00D1U1174p._5004Q2CSq2A:ref

syed haroon ghazanfar

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Feb 19, 2021, 5:02:29 AM2/19/21

to Google Mobile Ads SDK Developers

Well, let me first Update my project to an Updated version and if ANR persists than further I'll send you details.

Thank you the response.

syed haroon ghazanfar

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Mar 1, 2021, 11:59:49 PM3/1/21

to Google Mobile Ads SDK Developers

Hi, as you suggested to update Unity to latest version. So we updated our project but ANRs not decreased. And also we're unable to reproduce ANRs. If you need stack trace details I can send you

Mobile Ads SDK Forum Advisor Prod

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Mar 2, 2021, 5:05:04 AM3/2/21

to haroon....@gmail.com, google-adm...@googlegroups.com

Hi there,

I work along with Ziv. Allow me to assist you in this.

Could you kindly provide the details below (via Reply to author, or a direct, private reply to this email)?

Frequency of crashes (you may provide relevant screenshots, e.g. Crashlytics)

Affected Devices

Regards,

Teejay Wennie Pimentel
Mobile Ads SDK Team

ref:_00D1U1174p._5004Q2CSq2A:ref

Mobile Ads SDK Forum Advisor Prod

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Mar 3, 2021, 5:52:45 AM3/3/21

to haroon....@gmail.com, google-adm...@googlegroups.com

Hi there,

This is to confirm that we've received the requested information. Let me raise this (including the reports and discussion thus far) to the rest of the team for further investigation, and to get their insight as well. I'll update you the soonest they provide their feedback.

syed haroon ghazanfar

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Mar 7, 2021, 10:10:30 PM3/7/21

to Google Mobile Ads SDK Developers

Hi, any update because there are many other ANRs and are increasing day by day

syed haroon ghazanfar

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Mar 9, 2021, 10:16:35 PM3/9/21

to Google Mobile Ads SDK Developers

Hi there, any news about the problem?

Mobile Ads SDK Forum Advisor Prod

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Apr 15, 2021, 12:48:34 PM4/15/21

to haroon....@gmail.com, google-adm...@googlegroups.com

Hi syed,

Looking at the ANR, the main thread seems to be blocked with native Android code that's getting called during "android.app.ActivityThread.handleConfigurationChanged" which can happen when the app is rotated, for example. A couple of other cases are described here. I don't see any ads code in the main thread, nor the other threads that leads me to believe the plugin is the problem.

I don't know how to explain your observation that ANRs only happen when the AdMob plugin is included, other than maybe the presence of the AdMob plugin exposes some other Unity related issue. I do see "UnityAds" in the other threads too, which suggests to me that perhaps you are using mediation as well -- if that's Unity's monetization service, that's other potential Unity code in your project that may be impacting things.

As a next step, I suggest asking https://unity.com/community for more help unpacking this ANR.

Thanks,
Eric, Mobile Ads SDK Team