App open ad rendering issue

[BT]

Ref: Google-Mobile-Ads-SDK (11.5.0)
Device: iPhone 15

I am using the AppOpenExample provided under googleads-mobile-ios-examples. The only change I've done to the sample code is updating the GADApplicationIdentifier in Info.plist and the AdUnitID in the code with my values. Some of the app open ads with video, when rendered, the video appears outside the bounds of the ad. Please see the attached screenshots.

Portrait example 1:

Portrait example 2:

Landscape example 1:

Landscape example 2:

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

Please use this help center article for App open ad guidance and best practices and App Open Ads.

If the issue still persists, kindly provide the below information via reply to author option, so that we can review it and try to replicate the problem. After doing so, we will be better equipped to offer a solution. 

• app ID
• ad unit ID

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJUhb:ref" (ADR-00244320)

Thanks,
 

Mobile Ads SDK Team