My iOS App (banner ad and interstitial ad) was working fine and now stopped showing ads !!

[NASSER]

Hello,

My iOS App (banner ad and interstitial ad) was working fine for months since I’ve deployed my apps, just a week ago they stopped showing ads (Showing “ads Loading” message) !?

Note: Same App on Android the ads is still working good

Any Help Would be Appreciated

[NASSER]

Hello,

My iOS App (banner ad and interstitial ad) was working fine for months since I’ve deployed my apps, just a week ago they stopped showing ads (Showing “ads Loading” message) !?

Note: Same App on Android the ads is still working good

Any help will be appreciated...Thanks

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

Upon reviewing your concern, I understand that ads are not showing properly. Please go through the Common reasons for ads not showing for more details. 

As you've mentioned that ads were loading before. Could you try once by enabling the Ad Inspector? and then share the export request and response file generated from the Ad Inspector to us along with app ID & ad unit ID for further investigation.

Note: You can export the ad response only after you add your test device in the AdMob UI.

For detailed info refer to this AdInspector document.

Kindly provide the requested details via Reply to author option.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGgsl:ref" (ADR-00273519)

Thanks,
 

Mobile Ads SDK Team