I lost about $350 on Admob account this month, Google Admob reduces money!!!!

[Jakub Klementewicz]

I would like to ask you whom I should contact if my earnings on Google Admob suddenly disappeared?

I have contacted Admob Center but a man replied to me this is a normal process. Two weeks ago, on 12th November about 1100 PLN = 250 USD has been removed from my earnings. 

I had got 1770 PLN on my account and in a few hours I lost 200 PLN, I contacted Google Admob. They didn't reply and on that day I lost 1100 PLN. 

I have checked details and my money from 4th to 12th earned on Open App Ads has been totally removed. When they replied they told me it was caused because of my Open App Ads and invalid clicks. 

The question is: Have invalid clicks been only determined from 4th to 12th November? Was every single click invalid? I want to highlight that money from 1st - 4th November hasn't been affected.  

I've changed ads to Interstitials and I went from 630 PLN(that's the money that was left on my account after subtracting 1100 PLN) and in those 2 weeks I earned about  500 PLN. Yesterday I had on my account about 1130 PLN today I got 970. I've been contacting Admob again and they said it's normal Regularly I was earning 50-70 PLN a day, but today after 13hrs in my time zone I have only 3 PLN, because if someone clicks on my ad, after a few minutes it's being removed. I have found so many posts on Internet where people have similar situations.

Here is a chart showing how much I was earning till 4th November and what happened after that (this is a chart of OpenApp Ads on iOS). Why all my earnings from 5th till now has been removed?

I want them back!

As proof I am going to show you the chart from Google Analitycs, there it is still shown, but money from Admob is gone.

as you can see on 9th November I should have about $58 but Admob removed it and that money disappeared.


The same thing happened on iOS Interstitial which I was using since 14th November, Yesterday I lost ~ 200 PLN.

I don't believe that all the clicks starting from 5th November became invalid.
I want someone to investigate my case and I don't care if you have some bugs or problems on your IT side of Admob, I just want my money back.
Please understand my situation.

[Mobile Ads SDK Forum Advisor]

Hi Jakub,

As per checking, it appears that your concern is more on the performance of your Ad Unit ID rather than anything specific to the code implementation of the Mobile Ads SDK. With this, we would recommend reaching out to the Product Support Team as the product specialists there can better assist you in this.


Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

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