Bug: ad-consent dialog shows overlapping texts

[Liran Barsisa]

I think it's related to poor connection.

Was tested on Huawei p30 lite, android 10.

The issue is that the ad-consent dialog can show weird overlapping texts. Maybe they are supposed to be images...

Look:

gradle dependency is:

    implementation "com.google.android.ump:user-messaging-platform:2.1.0"

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

I will check with our team regarding your query and one of my team members will reach out to you once we have an update on this. Meanwhile, your patience is highly appreciated.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rYgGg:ref"

Thanks,
 

Mobile Ads SDK Team

 

[Liran Barsisa]

Thank you. Please also check this one:
https://groups.google.com/g/google-admob-ads-sdk/c/hQkH9RtxzN0
It's not a duplicate. I don't understand why it is said to be a duplicate.

[Liran Barsisa]

The issue might not be related to poor internet connection.

[Mobile Ads SDK Forum Advisor]

Hi Liran,

Thanks for reaching out to us. I have raised this issue internally and will share once we have an update.

Best,
Jill
Google Mobile Ads SDK Team

ref:!00D1U01174p.!5004Q02rYgGg:ref

[Mobile Ads SDK Forum Advisor]

Hello Liran,

I would like to reach out and let you know that the issue should be resolved.

Please let me know if that still persists on your end.

Thanks!
 

Thanks,
 

Joshua Hui Mobile Ads SDK Team

Feedback
How was our support today?
               
[2025-05-08 16:58:01Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02rYgGg:ref" (ADR-00220694)

[Liran Barsisa]

This was more than a year ago. I don't have this device anymore, and I don't work at the company that had this device anymore (was fired, sadly).

You can test on similar things as I wrote. 
That being said, I can say that the experience in it is still quite bad:

1. Using back key/gesture doesn't go back to previous screen in the dialog when choosing "Manage options".

2. The dialog (of both UserMessagingPlatform.showPrivacyOptionsForm and UserMessagingPlatform.loadAndShowConsentFormIfRequired) doesn't appear in a new Activity of its own, so it doesn't handle configuration change (like orientation) properly. That's why I still use a workaround of locking into the current orientation when showing it. Reported here and still not fixed:

https://groups.google.com/g/google-admob-ads-sdk/c/Jsbuznr-jyw/m/tmMt1KwQBAAJ

3. We still need Activity instance in order to call consentInformation.requestConsentInfoUpdate , even though it doesn't need and doesn't show any UI, which means we can't initialize the Admob itself before having any Activity, which ruins the potential of having ads loaded sooner when we actually have UI. Reported here and still not fixed:

https://groups.google.com/g/google-admob-ads-sdk/c/y0kE4VP8sjU/m/F8SjovZjCQAJ

4. Using Ad-consent SDK ruins the material-you experience in some cases. Reported here and still wasn't fixed:

https://issuetracker.google.com/issues/386855222 - includes a video and a sample to prove it.
https://github.com/material-components/material-components-android/issues/4519
https://groups.google.com/g/google-admob-ads-sdk/c/ijSG4D6m24M

5. ad-consent dialog stays even if on one Activity it was dismissed. reported here:
https://groups.google.com/g/google-admob-ads-sdk/c/hQkH9RtxzN0/m/53ZOIXqAAgAJ