ios 18 for iPad <No ad to show>

David González Ballester

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Jul 29, 2024, 5:58:17 AMJul 29

to Google Mobile Ads SDK Developers

Hello, when running the ipadOS 18 beta version on the iPad, I received the message "No ad to show." However, the same app works as usual on an iPhone. This issue occurs with the latest version of the SDK and also in the production app.

I can see this error in many apps running the ipadOS 18. Using last beta available beta 4

David González Ballester

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Aug 2, 2024, 4:45:50 AMAug 2

to Google Mobile Ads SDK Developers

I'm using admanager for serving ads, trying various apps in production and not having any ads (banners or interstitials) in any of the apps. Any idea?

HANIF MIFTAHUL HUDA

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Aug 4, 2024, 9:46:04 AMAug 4

to Google Mobile Ads SDK Developers

Mobile Ads SDK Forum Advisor

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Aug 4, 2024, 10:39:36 PMAug 4

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Hi HANIF MIFTAHUL HUDA,

Thank you for contacting the Mobile Ads SDK Support team.

Please note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues. Should you encounter any difficulties related to the Mobile Ads SDK, please provide a detailed description of your concern, and we will guide you accordingly.

This message is in relation to case "ref:!00D1U01174p.!5004Q02vEWc0:ref" (ADR-00260830)

Thanks,

Mobile Ads SDK Team

Mobile Ads SDK Forum Advisor

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Aug 4, 2024, 10:47:12 PMAug 4

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Hi David González Ballester,

Thank you for contacting the Mobile Ads SDK Support team.

Please use the following help center article to understand Common reasons for ads not showing and use the Can't See Ads Troubleshooter to debug the issue.

Kindly provide the below information via the reply to author option for further investigation

app ID
ad unit ID
Mobile Ads SDK Version

So that we will review your account and let you know why ads aren’t showing.

Could you try once by enabling the Ad Inspector ? And then share the export request and response file generated from the Ad Inspector to us for further investigation.

Note:You can export the ad response only after you add your test device in the AdMob UI.

For detailed info refer to this AdInspector document.

Gasper Jeklin

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Aug 12, 2024, 4:06:52 AMAug 12

to Google Mobile Ads SDK Developers

Dear Team,

We have encountered same issue in our app.

But to streamline the reproduction process, please follow the steps below:

Use any tablet device running iPadOS version 18.
Run one of the following apps: Google Ads Mobile iOS Examples.

After the build succeeds and the app is deployed to the device, we confirm consent. However, the error consistently appears: “Request Error: No ad to show.”

Best regards,
Gasper

Gasper Jeklin

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Aug 22, 2024, 12:46:27 PMAug 22

to Google Mobile Ads SDK Developers

Hey team,

any update regarding this one. We know iPadOS 18 is still in beta but in final stages. We would really like to get some feedback here.

Thanks for your assistance.

Gasper Jeklin

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Aug 28, 2024, 10:10:17 AMAug 28

to Google Mobile Ads SDK Developers

Just a headsup it started to work with latest IPadOS 18 Beta 7.

No need to investigate anymore.

Thanks

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