Re: main thread blocked by synchronous property query on not-yet-loaded property

[Mobile Ads SDK Forum Advisor]

Hi,

Could you please specify which version of the Mobile Ads SDK you are currently using via reply to author option? It is highly recommended to keep SDKs updated to avoid potential issues. As of today, the latest version is 11.7.0. For more details, please refer to the Google Mobile SDK release notes.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vEJjn:ref" (ADR-00260100)

Thanks,
 

Mobile Ads SDK Team

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for confirming the details.

I ran the Native Advanced sample application and the issue you have mentioned “Main thread blocked by synchronous property” is not replicating. This seems to be an implementation issue. Can you confirm whether the same issue is replicating in our Google samples? If yes, Kindly provide the below details for further investigation so that we can check your implementation, debug, find the root cause, and may provide the solution:

• Any steps to reproduce
• Minimal sample project (with affected app ID and ad unit ID) reproducing the issue 

You can provide the following details via reply privately to the author option or directly provide it to the link below.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

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[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for getting back to us.

I have executed our Google sample project with the provided information (app ID: ca-app-pub-8232404894866318~6995951638 and unit ID: /23117996433/IOS_Native_WallFeed_110724) in both simulator and real device (iPhone 12) and the issue you have mentioned “Main thread blocked by synchronous property” is not replicating.

Could you kindly provide the below information privately so we can gain full visibility of your implementation

• Sample project
• Steps to replicate the issue
• Affected devices

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files via reply to author option or by performing the following steps:

[Mobile Ads SDK Forum Advisor]

Hi,

We do not have access to the file you provided. To continue with our investigation, please share the file using the link below.

[Aisy PrinceQarsh0703]

Mobile ads sdk

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[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for sharing the requested information.

I ran the sample you have provided and I can replicate the issue. This issue is replicating in our NativeAdvanced sample application only with your ad unit ID.  I will check with our team regarding this issue and one of my team members will reach out to you once we have an update. Meantime, your patience is appreciated. 

[Mobile Ads SDK Forum Advisor]

Hi Gauhar,

Thank you for the provided info. We are working on investigation and will come back to you when we have an update.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vEJjn:ref" (ADR-00260100)

Thanks,
 

Jill Song Mobile Ads SDK Team

[Mobile Ads SDK Forum Advisor]

Hi Gauhar,

The issue should have been fixed now. Please verify if you see it.

[Mobile Ads SDK Forum Advisor]

Hi Gauhar,

My apology. The fix has just been rolled out at 5%, there will be couple days or 1-2 weeks till 100% for you to verify it.

[Mobile Ads SDK Forum Advisor]

Hi Gauhar,

The fix was fully ramped up one week after my last response. Are you still encountering the issue?