[UNITY 5.4.1f1] Google Ads Plugin - a Bundle Identifier problem

[Dinh Tri Huynh]

• Game engine (and version) : Unity 5.4.1f1
  
• The plugin and version : Google Mobile Ads Unity plugin v3.2.0
  
• Model, OS, and OS version of the device that exhibits the issue : Samsung Galaxy S4 GT-I9500 - Android 5.0.1

      My primary project doesn't work with Google ads. When I create new project, ads is shown normally.

      I search all information in my project: androidmanifest, plugin, and even deleted all files from project and then imported google ads plugin... no result - ads is not displayed.

     So i find out that if I edit my Bundle Identifier, ads works well. For example: my current project bundle identifier is com.candybots.numbers123. I change it to com.candybots.number12 or whatever then ads will work !!!

     But if i use Bundle Identifier com.candybots.numbers123 of my primary project, ads will never be shown.

     Please help! Thank you guys in advance.

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi there,

If you are certain that it is your Bundle ID that is disabling your app from serving ads, then you should contact our Product Support Team regarding this concern. Be sure to provide them the Bundle ID that is not serving ads to hasten the resolution of your issue.

However, you may provide us your Ad Unit ID so we may investigate further on your issue and verify the cause. Additionally, you can try testing your Ad Unit ID(s) on our sample app and check if you can successfully display ads when using and not using your Bundle ID.

Regards,

Joshua Lagonera

Mobile Ads SDK Team

[Nho Lê Đình]

Error Same. 

When I used my Bundle ID: com.huynhtv.laptrinhngonngutuyduy, com.teslalabvn.makemoney. It is not show admob ads. But I change BundleID to com.huynhtv.laptrinhngonngutuyduy1, com.teslalabvn.makemoney1, it show nomal.

 

Can you help me?

Thank you!

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi there,

As previously stated, if you suspect that your application's Bundle ID and/or Package Name has been disabled from serving ads, then you can contact our Product Support Team regarding this issue, or use our Troubleshooter.

Moving forward, please refrain from reopening old threads with new issues. If you have an issue you would like help with, then feel free to create a new thread that further describes the issue, and we will be glad you assist you from there.

Regards,

Joshua Lagonera

Mobile Ads SDK Team