iOS App - No ads to show

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WrestleTalk

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Apr 15, 2023, 8:44:19 AM4/15/23
to Google Mobile Ads SDK Developers
Hi, we have an app built in React Native that is live in both the Play and App Store. We've got Google Ads integrated in the app through Google Admob and have three ad types: banner, interstitial and app open. Everything is working perfectly in the Android version of the app. However, every time that we check the iOS one, there are no ads. When we try to diagnose what the issue is, we need an error message of no ads to show. We've had multiple developers look at the app and everyone is mentioning that the code integration is fine. The setup of the app in Admob also seems fine. But the ads are just not loading at all. What can we do to fix this?

Mobile Ads SDK Forum Advisor

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Apr 17, 2023, 6:30:39 AM4/17/23
to app...@wrestletalk.com, google-adm...@googlegroups.com
Hello,

Thank you for reaching out to us.

To properly troubleshoot your issue, kindly provide us the following information below privately:
  • Affected Ad unit IDs
  • App ID
You can provide the following details via reply privately to author option.
    
Regards,
Google Logo Mobile Ads SDK Team


ref:_00D1U1174p._5004Q2kVvkU:ref

David Magnusson

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May 20, 2023, 12:57:35 PM5/20/23
to Google Mobile Ads SDK Developers
Hi, Im experiencing a similar situation.

I've a small game developed in Godot, published on both play store and App Store. Everything works fine on android. iOS on the other hand only works if user approves the gdpr/att, if not I get error message "No ads to show".
I've tried following several guides and troubleshooting helpers but with no result, would much appreciate to get help figuring out why I won't get ads on iOS if user won't agree to gdpr and/or apple tracking transparency.

Mobile Ads SDK Forum Advisor

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May 23, 2023, 2:57:18 AM5/23/23
to google-adm...@googlegroups.com
Hello David,


Thank you for reaching out to us.

To properly troubleshoot your issue, kindly provide us the following information below privately:
  • Affected Ad unit IDs
  • App ID
You can provide the following details via reply privately to author option.
 
This message is in relation to case "ref:_00D1U1174p._5004Q2kVvkU:ref"

Thanks,

 
Google Logo Mobile Ads SDK Team


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