RE: [google-admob-ads-sdk] Error the ad does not load

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Mobile Ads SDK Forum Advisor Prod

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Mar 12, 2020, 4:21:10 PM3/12/20
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Hello there,

Thanks for reaching out to us. Please go through our sample apps and try with our Ad unit Ids and your own Ad unit Ids and see if you are able to load ads. If you are still not able to load ads, please share your Ad unit Ids and complete device logs for us to take a look. You can use "Reply Privately to Author" option to share the details privately.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
 

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zoran potier

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Mar 13, 2020, 4:29:09 AM3/13/20
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hello 

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After several attempts the ad is not displayed but results appeared on google adMob

Mobile Ads SDK Forum Advisor Prod

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Mar 13, 2020, 5:16:35 AM3/13/20
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Hi there,

 

Thank you for providing additional details on your concern.

 

I tried your ad unit ID (as found in the images in your first post) with our sample app, and can confirm that I was getting an error code 3 from it. This error implies that there were no ads able to be shown for your app, due to a lack of ad inventory. With this in mind, could you kindly check if you've completed the setup of your AdMob account, particularly on the billing and PIN verification sections? Some publishers have reported seeing ads only after fully completing their AdMob account setup.

 

For further ad-serving concerns, you may reach out to the AdMob Help Center, or consult with our troubleshooter, for further assistance. The product specialists there should be able to provide more insights on such.

 

As an aside, I've deleted your very first post on this thread, since it contained sensitive information (such as your ad unit ID). Below is a copy of your post with the sensitive data masked.

 

Regards,

Ziv Yves Sanchez

Mobile Ads SDK Team

On Thursday, March 12, 2020 at 11:11:34 PM UTC+8, zoran potier wrote:

hello 
 
I tried to place an ad for my app by following the available code. 
So I took the id given by google adMob, but it doesn't work, it doesn't load the ad, so I took the code from google's intertitial ads and changed the id but it still doesn't work. please help me.
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zoran potier

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Mar 13, 2020, 5:45:32 AM3/13/20
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I created my account a few days ago and it marks me as followsCapture222.PNG

zoran potier

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Mar 13, 2020, 11:01:21 AM3/13/20
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J'ai donc envoyé un message au support technique 


Le jeudi 12 mars 2020 21:21:10 UTC+1, mobileadssdkforumadvisor a écrit :
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Mobile Ads SDK Forum Advisor Prod

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Mar 13, 2020, 3:24:50 PM3/13/20
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Hello there,

Thank you for reaching out to us. Our team can only assist you with the Mobile Ads SDK related technical implementation specific concerns on this forum. For account related concern, I would recommend to contact our Product Support Team as they are the appropriate channel to provide an insight regarding on this. 
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Mobile Ads SDK Forum Advisor Prod

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Mar 15, 2020, 10:26:51 PM3/15/20
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Hi Rashad,

 

Thank you for reaching out to us. Kindly note that I had to delete your post since it contained sensitive data. Below is a copy of your post with the sensitive data masked.

 

Since we can only assist you with your technical concerns with the AdMob SDK, I will thus suggest that you forward your account-related concerns over to the AdMob Help Center for further assistance. The product specialists there should be able to provide better insights on such.

 

Regards,

Ziv Yves Sanchez

Mobile Ads SDK Team

On Sunday, March 15, 2020 at 10:03:27 PM UTC+8, Rashad Kanwal wrote:

plz check my acount I provied u id and name what is thise wrong  not earning here mony plz help and setting my acount. 
<removed>
 pswrd
<removed>


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zoran potier

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Mar 16, 2020, 9:17:22 AM3/16/20
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Le service client en rapport avec mon probleme ne repond pas .Mon compte google admod fonctionne bien pourtant mais pas les pub 

Le lundi 16 mars 2020 03:26:51 UTC + 1, mobileadssdkforumadvisor a écrit:

Salut Rashad,

 

Merci de nous avoir contactés. Veuillez noter que j'ai dû supprimer votre message car il contenait des données sensibles. Vous trouverez ci-dessous une copie de votre message avec les données sensibles masquées.

 

Étant donné que nous ne pouvons que vous aider à résoudre vos problèmes techniques avec le SDK AdMob, je vous suggère donc de transmettre vos problèmes liés au compte au  centre d'aide AdMob  pour obtenir de l'aide. Les spécialistes des produits devraient être en mesure de fournir de meilleures informations à ce sujet.

 

Cordialement,

Ziv Yves Sanchez

Équipe SDK des annonces mobiles

Le dimanche 15 mars 2020 à 22 h 03 min 27 s UTC + 8, Rashad Kanwal a écrit:

plz vérifier mon compte je vous ai fourni un identifiant et un nom ce qui ne va pas ne pas gagner ici mony aide plz et configurer mon compte. 
<supprimé>
 pswrd
<supprimé>


réf: _00D1U1174p._5001UXUtjR: ref

Mobile Ads SDK Forum Advisor Prod

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Mar 16, 2020, 3:37:18 PM3/16/20
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Hello there,

This is an Ad-serving issue which is related to the Ad unit Ids performance, so I would suggest that you reach out to the AdMob Help Center, or consult with our troubleshooter, for further assistance. The product specialists there should be able help you out.



Regards,
Deepika Uragayala
Mobile Ads SDK Team
 

 



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zpotier potier

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Mar 16, 2020, 5:46:59 PM3/16/20
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L'autre service client ne répond pas depuis 90 jours donc arrêter bordel 

Télécharger Outlook pour Android

From: Mobile Ads SDK Forum Advisor Prod <mobileadssdk...@gmail.com>
Sent: Monday, March 16, 2020 8:36:51 PM
To: zpo...@hotmail.com <zpo...@hotmail.com>
Cc: google-adm...@googlegroups.com <google-adm...@googlegroups.com>
Subject: RE: [google-admob-ads-sdk] Error the ad does not load
 

Mobile Ads SDK Forum Advisor Prod

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Mar 16, 2020, 8:57:05 PM3/16/20
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Hi there,

 

Thank you for getting back to us. We understand your concern; however, the Product Support Team are the appropriate team that could assist you on your ad-serving concerns.

 

We hope that you get a response from them soon.

 

Regards,

Mark Albios

zoran potier

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Mar 17, 2020, 3:34:54 AM3/17/20
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Je vous et dit qu il ne réponde pas vous ne m écouté pas ?????

zoran potier

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Mar 17, 2020, 3:46:40 AM3/17/20
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800 demmandes traine  sur le forum et 0 réponse donc aider moi à faire fonctionner mon annonce 
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