Dear Google Ad Manager Support Team,
I am currently implementing native ads in my Android app using Google Ad Manager mediation with the Meta Audience Network as a mediated partner.
The integration is working for test ads — which confirms the SDKs and mediation adapter (com.google.ads.mediation.meta.MetaAdapter) are properly integrated in the app. However, when attempting to load live native ads, I consistently receive the following error:
Hi,
Thank you for contacting the Mobile Ads SDK Support team.
It is always recommended to keep the SDKs up to date to avoid such issues. As of today, the latest version of Android is 24.2.0.
The Error code 3, no fill error means that the ad request was successful, but no ad was returned due to lack of ad inventory.
When testing, ensure that you have the Facebook app installed on the test device and be logged in with a valid Facebook login. See Meta's documentation for more details. Without this, it is expected that Facebook might not bid (though they still might get bid requests).
kindly provide the below information for more investigating this issue.
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Mobile Ads SDK Team |
[2025-04-30 23:08:51Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qVUYr:ref" (ADR-00303111)
Hi,
Thank you for providing the requested information.
I ran the Google NativeAdsExample with the provided app ID and ad unit ID, in the mentioned GMA SDK and Meta versions and I can see the ads are not loading, and the reported issue “No fill” is replicating. Please note this behavior isn't controlled by the Mobile Ads SDK.
Since you have confirmed that the Meta test Ads are working as expected, I assume that the meta integration is successful. As a next step to help resolve the issue “No fill” you've been experiencing with your account, we have already added another support team Product Support Team with expertise in No fill troubleshooting. You'll receive an email shortly with all the teams involved.
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Mobile Ads SDK Team |
[2025-05-05 10:18:05Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qVUYr:ref" (ADR-00303111)
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Mobile Ads SDK Team |
[2025-05-06 04:12:07Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qVUYr:ref" (ADR-00303111)
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[2025-05-11 23:41:10Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qVUYr:ref" (ADR-00303111)
How do?
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[2025-05-16 23:27:16Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qVUYr:ref" (ADR-00303111)
What's wrong with all of my account ! You have restricted me for 2 days ! I didn't even know my violation !
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How can we now this is water fall or bidding ?
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[2025-05-23 06:57:16Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qVUYr:ref" (ADR-00303111)
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[2025-05-27 19:51:29Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01qVUYr:ref" (ADR-00303111)