Problems with admob loading rewarded ads in Kazakhstan

[Wells George]

Dear admob development team:
    My app's rewarded ads suddenly experienced a drop in traffic in Kazakhstan on July 8. During this period, I did not make any changes. Suddenly, the request for rewarded ads in Kazakhstan was very slow, and the request for rewarded ads often timed out, causing my ad account display rate to drop sharply and affecting ad revenue. However, there is no problem requesting rewarded ads in other countries/regions. I found that there are other developers in the community who have the same problem as me. It seems that this is a common problem in the region. I implore your team to check whether your server has network-related problems in Kazakhstan that cause the server to fail to respond.

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support Team.

Please note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues.

Please share your app ID via reply to author option and I would recommend you to check the Common reasons for low match rate help center article for more information.

Thanks,
 

Mobile Ads SDK Team

Feedback
How was our support today?

               
[2025-07-15 07:05:18Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01svgAA:ref" (ADR-00318913)