Why onAdDismissedFullScreenContent() is being called lately?

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Gouranga Das

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Jul 31, 2024, 9:08:05 PMJul 31
to Google Mobile Ads SDK Developers
Hi,

Hello,

I'm encountering an issue with the onAdDismissedFullScreenContent() callback when using the AdMob SDK version 23.2.0. Here are the details:

Issue Description:

The onAdDismissedFullScreenContent() method is being triggered 2-3 seconds after the user clicks the close button on an interstitial ad. This delay is noticeable and affects the user experience.

Steps to Reproduce:
  1. Replace the app ID with "my_app_id".
  2. Replace the interstitial ad unit ID with "my_interstitial_unitId".
  3. Change the namespace to "my_app_namespace" and the classes accordingly.
  4. Use the rest of the code as provided in the InterstitialAd example project.
       I will forward the ids and namespace through "Reply to author" option or I can upload the modified sample project.

Additional Details:
  • SDK Version: 23.2.0
  • Platform: Android

Has anyone else experienced this delay with the onAdDismissedFullScreenContent() callback? Could this be a bug in the SDK, or is there something I'm missing in the implementation?

Any guidance or suggestions would be greatly appreciated.

Thank you!

Gouranga Das

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Aug 1, 2024, 2:37:30 AMAug 1
to Google Mobile Ads SDK Developers
Screenshot 2024-08-01 113533.png

Mobile Ads SDK Forum Advisor

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Aug 1, 2024, 3:57:01 AMAug 1
to apnakhat...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

We have tried the Google Sample application with the mentioned SDK version and it is working as expected.

Could you please provide the following details via Reply privately to author option with us so that we will investigate the issue

  • app ID
  • ad unit ID
  • Charles log

Please note that we have not received any files from you. 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, kindly provide requested information to us via reply to author option or using the steps below:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002vEO32QAG&entry.80707362=00260409

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02vEO32:ref" (ADR-00260409)

Thanks,
 
Google Logo Mobile Ads SDK Team


Gouranga Das

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Aug 1, 2024, 9:12:38 PMAug 1
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Hi,

Do you have checked message through "reply to author"? Please let me know if you need anything else.

Mobile Ads SDK Forum Advisor

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Aug 2, 2024, 12:28:02 AMAug 2
to apnakhat...@gmail.com, google-adm...@googlegroups.com

Hi,

This inquiry is currently undergoing investigation, and we'll keep you posted as soon as we have something to share. However, please be assured that our team is actively working on the matter. We appreciate your understanding and patience.

HANIF MIFTAHUL HUDA

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Aug 4, 2024, 10:18:37 AMAug 4
to Google Mobile Ads SDK Developers
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Pada Kamis, 01 Agustus 2024 pukul 00.37.30 UTC-6 Gouranga Das menulis:
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