Android : Fatal Exception: java.lang.Exception: AndroidJavaException : java.lang.NullPointerException: Attempt to invoke interface method 'void com.google.android.gms.ads.internal.client.zzck.zzo(com.google.android.gms.internal.ads.zzbpq)' on a null

[손병우]

Situation
I've never actually witnessed this, but new reports are popping up in crash reports.
Notice: 1,069 incidents reported to 110 users in 90 days.

Environment

- UNITY 2022.3.62f2
- Google Mobile Ads Android SDK 24.4.0.
- Google User Messaging Platform Android SDK 3.2.0
- External Dependency Manager for Unity 1.2.186

Please contact technical support to resolve this issue.

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

It is always recommended to use the latest version of the SDKs and the Unity Editor Version. As of today, the latest version of the Unity Editor Version is 6000.2.8f1 and the Google Mobile Ads Unity Plugin v10.5.0.

Could you confirm whether the mentioned issue is reproducible in our sample project? Could you try once by updating to the latest version and if the issue still persists then kindly provide the below information for further investigation? 

• Sample project reproducing the issue
• The full crash logs
• Affected devices
• Steps to replicate the issue

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb. you can share your files via reply to author option by performing the following steps:

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Thanks,
 

Mobile Ads SDK Team

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[2025-10-17 14:07:54Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01vR6To:ref" (ADR-00335847)