Suddenly dropped math rate

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Smit Finaviya

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4:13 AM (4 hours ago) 4:13 AM
to Google Mobile Ads SDK Developers
Hi everyone,

I recently published my app and verified my app-ads.txt file. After a few days of successful ad serving, my match rate for interstitial, Native, AppOpen and banner ads suddenly dropped to 0%. There are no policy violations. Does anyone know what might be causing this? It's really affecting my business.

Mobile Ads SDK Forum Advisor

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4:16 AM (4 hours ago) 4:16 AM
to smitfi...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

Please Make sure that you are using the latest version of the AdMob SDK. Check for any updates to the SDK and make sure you've integrated the most recent version.

Regarding concerns related to match rate/fill rate, you may benefit from reviewing the help center articles on common reasons for low match rate .

Upon examination of the provided images, we kindly request that you provide us with your  app ID and ad unit ID via reply privately to the author option. This will enable us to conduct a thorough review of your account and furnish you with an update.

Kindly note that our team can assist you only with your technical concerns related to the code implementation of the Mobile Ads SDK. 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vDzxQ:ref" (ADR-00258540)

Thanks,
 
Google Logo Mobile Ads SDK Team

 

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