Error code 3 - no ads showed

[Alfredo Ammirati]

My app has been published on the store for several years, but for a few weeks, the banners are no longer being displayed. When analyzing the logs, the error "3 - no Fill" is shown. During testing, ads are consistently displayed.   {
  "Code": 3,
  "Message": "No fill.",
  "Domain": "com.google.android.gms.ads",
  "Cause": "null",
  "Response Info": {
    "Response ID": "null",
    "Mediation Adapter Class Name": "",
    "Adapter Responses": []
  }
}
These are the adv details:

adv ids:

Android_Banner
ca-app-pub-0169448641775668/3911706708

Android_Interstitial
ca-app-pub-0169448641775668/5388439902


Id app
ca-app-pub-0169448641775668~2434973503


packet name:
com.fantasoccervillage.android

Thank you in advance

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

Upon reviewing your concern, I understand that you are not getting Banner ads in your application. I have tried the Google sample application with your app ID and ad unit ID and I'm able to load the Ads. So, could you please refer to the Google sample application.

Could you please confirm if you have implemented the UMP SDK in your application. If not, please implement the UMP SDK in your application to get the ads.

Please reach out to us, if you need any further assistance.

This message is in relation to case "ref:_00D1U1174p._5004Q2p0dld:ref"

Thanks,
 

Mobile Ads SDK Team

[Alfredo Ammirati]

Thank you for the response. If, by using our banner codes in the sample app, the advertising is delivered, can we assume that our account has no issues? Is that correct?

At this point, could it be an SDK integration problem? Currently, we are not using Google's UMP for consent management but instead, we are using a third-party Google-certified CMP.

[Mobile Ads SDK Forum Advisor]

Thanks for getting back to us. Please find the answers to your queries below:

Q1. If, by using our banner codes in the sample app, the advertising is delivered, can we assume that our account has no issues? Is that correct?
A1. Yes, that is correct. I’ve verified that your account has no issues. 

Q2. At this point, could it be an SDK integration problem?
A2. Yes, it could be an SDK integration problem on your end, since your ad unit ID is working with our sample application.
Please verify/compare your application with our Sample application.  

[Alfredo Ammirati]

By entering our app id inside the sample app we receive the log you see in the attachment, always with error 3

[Mobile Ads SDK Forum Advisor]

Hi, 

Thank you for getting back to us.

By reviewing your concern, I understand that you are getting an error Code 3 in response. This error indicates that the ad request was successful, but no ad was returned due to lack of ad inventory. I would recommend referring to this link for more information on this error. Upon checking your account we found that there is an IAB TCF Error, kindly login to your account and resolve the issue.

[Aditya kumar]

Hi,
I am using admob in Unity my test ads are working fine. and also my account shows ready to serve from weeks. but I still getting this error. Please help anyone. I have been stuck for weeks . Do not know how to solve this. 
Unity version: 2020.3.22f1.

Banner view failed to load an ad with error : {

                              "Code": 3,
                              "Message": "No fill.",
                              "Domain": "com.google.android.gms.ads",
                              "Cause": "null",
                              "Response Info": {
                                "Response ID": "null",
                                "Mediation Adapter Class Name": "",

                                "Adapter Responses": [],
                                "Response Extras": {}
                              }
                            }

Thanks

[Mobile Ads SDK Forum Advisor]

Hi, 

Thank you for contacting the Mobile Ads SDK support team.

By reviewing your concern, I understand that you are banner ad is not loading. Kindly provide the below information via “Reply to author” for further investigation:

• app ID
• ad unit ID