admob ump sdk

[Game Games]

Admob sdk support please answer my questions:

1) I use the GDPR consent window from Admob ump sdk, and when I click the consent button or when I click accept all, in the logs I have this status after that = (status=3 canRequestAds=true) from these logs
Log.d("UMP", "status=" + consentInformation.getConsentStatus()
+ " canRequestAds=" + consentInformation.canRequestAds());
But I also have other logs that display IABTCF_CmpSdkID":300, UMP_consentModeValues":"4444". Is it supposed to display 4444? Does this mean that consent was not received, although I clicked the consent button? If after clicking the consent button I immediately restart the application, I will still see the code 4444.

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK support team.

Please note that status=3 corresponds to ConsentStatus.OBTAINED (meaning user consent is obtained) and canRequestAds=true means you can request personalized ads based on that consent. This is exactly what you expect after the user clicks the consent button or accepts all.

Could you confirm whether you're experiencing any ad serving issues when receiving the '4444' value? And it does not mean that consent is not received.

Because consent values are stored in SharedPreferences. If the consent status doesn't change , it won't be updated again. So seeing ‘4444’ again after restart is expected.

Thanks,
 

Mobile Ads SDK Team

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[2025-09-08 18:18:58Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u63EX:ref" (ADR-00332145)