Google Admob (Payment Profile Issue)

[Ahmed V.]

Having an issue with Google Payment Profile

- Admob Payment Profile (Original Country: Pakistan)

- Wanted to Switch to USA (After discussing with Admob Manager) Verification Failed

- Asked our Manager to Switch to the original profile. Gave us a link to delete the payment profile.

- Mistakenly Deleted the main Pakistan payment profile.

- Now no option to delete USA Payment Profile. 

The issue was raised with Google Pay/Admob team several times but they were unable to resolve it.

There must be a way out, for anyone facing similar issues.

Payment is stuck until the payment profile issue is resolved. 

[Mobile Ads SDK Forum Advisor]

Hi Ahmed,

Thank you for reaching out to the Mobile Ads SDK.

With regard to your concern for payment, for AdMob, you can check this article (https://support.google.com/admob/answer/9686303?hl=en&sjid=15240990913906760231-AP) for more information about Payment FAQ. However, to assist you further into this, we recommend reaching out to the Product Support team (https://support.google.com/admob/thread/new?hl=en) instead.

This message is in relation to case "ref:_00D1U1174p._5004Q2mqwrU:ref"

Thanks,
 

Mobile Ads SDK Team