admob account ”Your app is being reviewed“

[Polly Zhao]

We are a New VPN app hope to monetize through AdMob. However, our account and app have been under review for over a month. We would like to understand whether this delay is due to our app having low traffic or if there are other reasons causing the prolonged review process.

“Your app is being reviewed“

“Your account isn't approved yet“

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

Kindly note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues.

If the app is being reviewed, This indicates that your app has not yet been subject to the review process. To have it reviewed, it is necessary to establish a link between your app and the supported app store. You can link a supported store to your app within the All Apps or App settings pages and subsequently submit it for review. For more information, you can visit  Requires review. 

Account not approved yet means When you first sign up for AdMob, your account is reviewed before it’s approved. This typically takes up to 24 hours, but in rare cases can take up to 2 weeks. make sure you’re in compliance with AdMob policies and restrictions. You’ll be notified via email if your account is not approved by AdMob. For more information, kindly refer to the Resolve common onboarding issues.

I hope this information helps! Let me know if you have any other questions.

Thanks,
 

Mobile Ads SDK Team

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[2025-03-18 08:03:09Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vHAp8:ref" (ADR-00295135)

[Polly Zhao]

We are currently experiencing an issue when attempting to log into our Google account. Each time we sign in, we receive a notification stating that there is a duplicate account associated with our login. However, the duplicate account mentioned in the prompt does not belong to our company, and we have never seen or used this account before. We are unsure how it became linked to our account.↳

Additionally, our account has been under review for an extended period, and we would like to understand whether this duplicate account issue is the reason for the ongoing review or if there are any other factors involved.↳

We would greatly appreciate your assistance in clarifying the situation and helping us resolve any potential issues so that we can proceed with our account as normal.

Thank you for your support, and we look forward to your response.

[Mobile Ads SDK Forum Advisor]

Hi,

As mentioned earlier, our support channel can only best assist with Google Mobile Ads SDK implementation and technical issues. I would recommend that you reach out to the Product Support Team as they are better equipped to address your concern.

Thanks,
 

Mobile Ads SDK Team

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How was our support today?

               

[2025-03-21 07:03:55Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vHAp8:ref" (ADR-00295135)